The Sage Handbook of Conflict Communication

Integrating Theory, Research, and Practice
Herausgeber: Oetzel, John G; Ting-Toomey, Stella

• Gebundenes Buch

Produktbeschreibung

First Edition winner of the 2007 Distinguished Book Award from the Communication & Social Cognition Division of the National Communication Association. The means to express conflict is through communication (verbal and nonverbal messages); likewise, the means to manage and address conflict is through communication. The Second Edition of the award-winning The SAGE Handbook of Conflict Communication emphasizes constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice. Editors John G. Oetzel and Stella Ting-Toomey, along with expert researchers in the discipline, have assembled in one resource the knowledge base of the field of conflict communication; identified the best theories, ideas, and practices of conflict communication; and provided the opportunity for scholars and practitioners to link theoretical frameworks and application tools. Key Features: Examines conflict in multiple contexts: Rather than focusing on a single context, the Handbook's four parts focus on contexts in which conflict occurs - conflict in relationships and families, conflict at work, conflict in communities, and conflict in international/intercultural situations - and includes an understanding of how each context impacts the others. Integrates research and practice: The art and science of conflict are blended together by integrating research and practice so that practitioners and scholars know both the theoretical explanations of conflict as well as the skills needed to address conflict. Offers a thorough review of literature: This book assembles the knowledge base of the field of conflict communication in one volume. A thorough review of literature provides access to a vast amount of research. Since culture shapes the way we view and communicate about conflict, a strong emphasis is placed on cultural diversity.

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Produktdetails

• Verlag: Sage Publications
• 2nd edition
• Seitenzahl: 912
• Erscheinungstermin: 12. Februar 2013
• Englisch
• Abmessung: 263mm x 187mm x 55mm
• Gewicht: 1696g
• ISBN-13: 9781412987790
• ISBN-10: 1412987792
• Artikelnr.: 36151200

Inhaltsangabe

Preface
1. Definitions and Approaches to Conflict and Communication - Linda L.
Putnam
2. Quantitative Methods for Conflict Communication Research - Edward L.
Fink & Deborah A. Cai, with Qi Wang
3. Qualitative Research on Communication and Conflict - Min Jiang & Patrice
M. Buzzanell
I. INTERPERSONAL CONFLICT - Stella Ting-Toomey & John G. Oetzel
4. Emotion and Communication in Conflict Interaction - Laura K. Guerrero
5. Social Cognition & Conflict - Michael E. Roloff & Courtney N. Wright
6. Conflict in Dating and Marital Relationships - John P. Caughlin, Anita
L. Vangelisti, and Sylvia L. Mikucki-Enyart
7. Intimate Partner Violence - Brian H. Spitzberg
8. Family Conflict Communication - Ascan Koerner
9. It Happens in Real Life: The Complexities of Conflict and Mental Health
within Families - Keri Bolton Oetzel
10. Managing Conflict in a Competent Manner: A Mindful Look at Events that
Matter - Daniel J. Canary, Sandra G. Lakey, & Alan L. Sillars
II. ORGANIZATIONAL CONFLICT - John G. Oetzel & Stella Ting-Toomey
11. Negotiation - Brosh M. Teucher, Jeanne M. Brett, & Brian C. Gunia
12. Perspectives on Workgroup Conflict and Communication - Johny T. Garner
& Marshall Scott Poole
13. Conflict Motivations and Tactics of Targets, Bystanders, and Bullies: A
Thrice-told Tale of Workplace Bullying - Pamela Lutgen-Sandvik & Courtney
Vail Fletcher
14. Work/Life Conflict - Erika L. Kirby, Stacey M. B. Wieland, & M. Chad
McBride
15. Building Constructive Conflict Communities through Conflict Resolution
Education - Tricia S. Jones
16. Conflict Management in Health Care Settings - Jessica Katz Jameson &
Kelly Fudge Albada
17. Systems within Systems: Law, Management, and Participation-Based
Conflict Management Systems within Organizations - Kirstie McCallum & Mary
Simpson
III. COMMUNITY - John G. Oetzel & Stella Ting-Toomey
18. Community Conflict, Ethics, and Civic Engagement - George Cheney, Gary
Beck, & Rebecca J. Cline
19. Environmental Conflict Communication - Tarla Rai Peterson & Andrea
Marie Feldpausch-Parker
20. Trust in Community-Academic Research Partnerships: Increasing the
Consciousness of Conflict and Trust Development - Julie E. Lucero & Nina B.
Wallerstein
21. Religion and Conflict: An Emerging Field of Inquiry - Stephen M.
Croucher
22. Moral Conflict and Transcendent Communication - Stephen W. Littlejohn &
Kristen L. Cole
23. Communities, Conflict, and the Design of Dialogic Conversations - J.
Kevin Barge & Dorothy C. Andreas
IV. INTERCULTURAL/INTERNATIONAL CONFLICT - Stella Ting-Toomey & John G.
Oetzel
24. The Identity Factor in Intercultural Conflict - Young Yun Kim
25. Interracial and Interethnic Conflict and Communication in the United
States - Mark P. Orbe, Melodi A. Everett, & Angela L. Putman
26. Intercultural and Intergroup Conflict Resolution: Nonviolence and
Middle Way Approaches - Tenzin Dorjee
27. Conflict in the Global Workplace - Cynthia Stohl, Robert M. McCann, &
Hassan Abu Bakar
28. Building Cultures of Peace: the Role of Intergroup Dialogue - Benjamin
J. Broome
29. Culture-Based Situational Conflict Model: An Update and Expansion -
Stella Ting-Toomey & John G. Oetzel
30. Transforming Intercultural Conflict through the Context of Relationship
- Beth Fisher-Yoshida
31. Conflict Communication in Contexts: Organizing Themes and Future
Directions - John G. Oetzel, Stella Ting-Toomey, & Willow J. Anderson