The Sage Handbook of Qualitative Research in Organizational Communication
Herausgeber: Brummans, Boris H. J. M.; Taylor, Bryan C.; Sivunen, Anu
The Sage Handbook of Qualitative Research in Organizational Communication
Herausgeber: Brummans, Boris H. J. M.; Taylor, Bryan C.; Sivunen, Anu
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The Sage Handbook of Qualitative Research in Organizational Communication is the essential guide for scholars, researchers, and practitioners seeking to explore the latest methods and emerging trends in this dynamic field, written by a global team of experts.
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The Sage Handbook of Qualitative Research in Organizational Communication is the essential guide for scholars, researchers, and practitioners seeking to explore the latest methods and emerging trends in this dynamic field, written by a global team of experts.
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Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: Sage Publications Ltd
- Seitenzahl: 746
- Erscheinungstermin: 27. Januar 2024
- Englisch
- Abmessung: 250mm x 175mm x 44mm
- Gewicht: 1448g
- ISBN-13: 9781529794632
- ISBN-10: 1529794633
- Artikelnr.: 68579646
- Verlag: Sage Publications Ltd
- Seitenzahl: 746
- Erscheinungstermin: 27. Januar 2024
- Englisch
- Abmessung: 250mm x 175mm x 44mm
- Gewicht: 1448g
- ISBN-13: 9781529794632
- ISBN-10: 1529794633
- Artikelnr.: 68579646
Foreword - James R. Barker
Introduction: Toward a Methodological Lingua Franca for Qualitative
Research in Organizational Communication - Boris H. J. M. Brummans, Bryan
C. Taylor, and Anu Sivunen
Part 1: Approaches to Qualitative Organizational Communication Research
Chapter 1: From Mixed Methods to Mixed Research Approaches for Qualitative
Organizational Communication Research - Jody L. S. Jahn and Karen K. Myers
Chapter 2: Ethnographic Approaches to Qualitative Organizational
Communication Research - Angela N. Gist-Mackey and Cristin A. Compton
Chapter 3: Rhetorical Approaches to Qualitative Organizational
Communication Research - Charles Conrad and George Cheney
Chapter 4: Pragmatist Approaches to Qualitative Organizational
Communication Research - François Cooren, Philippe Lorino, and Daniel
Robichaud
Chapter 5: Phenomenological Approaches to Qualitative Organizational
Communication Research - Rebecca J. Meisenbach and Madeline S. Pringle
Chapter 6: Approaches to Qualitative Research on the Communicative
Constitution of Organizations - Theresa Castor
Chapter 7: Feminist Approaches to Qualitative Organizational Communication
Research - Patrice M. Buzzanell, Spencer Margulies, Evgeniya Pyatovskaya,
and Patricia K. Abijah
Chapter 8: Critical Race Theory and Intersectional Approaches to
Qualitative Organizational Communication Research - Jasmine T. Austin and
Tianna L. Cobb
Chapter 9: Postcolonial Qualitative Research in Organizational
Communication - Mahuya Pal, Beatriz Nieto-Fernandez, and Silpa Satheesh
Chapter 10: Queer Approaches to Qualitative Organizational Communication
Research - Jamie McDonald and Elizabeth K. Eger
Chapter 11: Ethnography of Communication Approaches to Qualitative
Organizational Communication Research - Trudy Milburn and Sunny Lie Owens
Chapter 12: Autoethnography and Organizational Communication: Tracing their
Convergence and Divergence - Kurt Lindemann and Yea-Wen Chen
Chapter 13: Engaged Scholarship Approaches to Qualitative Organizational
Communication Research - J. Kevin Barge and Anna W. Wolfe
Part 2: Data Collection in Qualitative Organizational Communication
Research: Methods and Issues
Chapter 14: Research Design in Qualitative Organizational Communication
Studies - Bryan C. Taylor and Ryan S. Bisel
Chapter 15: Challenges Faced by Qualitative Researchers in Negotiating
Access to Organizational Communication Settings - Keri K. Stephens, Craig
R. Scott, and Nancy H. Carlson
Chapter 16: Interviews and Focus Groups in Qualitative Organizational
Communication Research - Brenda L. Berkelaar
Chapter 17: Participatory Methods in Qualitative Organizational
Communication Research - Rebecca Gill and Joshua B. Barbour
Chapter 18: Collecting Digital Data in Qualitative Organizational
Communication Research - Jennifer L. Gibbs and Salla-Maaria Laaksonen
Chapter 19: Collecting Visual Data in Qualitative Organizational
Communication Research - Elizabeth Wilhoit Larson
Part 3: Data Analysis and Representation in Qualitative Organizational
Communication Research: Methods and Issues
Chapter 20: Phronetic Iterative Qualitative Data Analysis (PIQDA) in
Organizational Communication Research - Sarah J. Tracy, Angela Gist-Mackey,
and Marco Dehnert
Chapter 21: Narrative Analysis in Qualitative Organizational Communication
Research - Stephanie L. Dailey, Larry Davis Browning, and Jan-Oddvar Sørnes
Chapter 22: Rhetorical Analysis in Qualitative Organizational Communication
Research - Chantal Benoit-Barné and Mathieu Chaput
Chapter 23: Conversation Analysis in Qualitative Organizational
Communication Research - Jonathan Clifton and Jakob Rømer Barfod
Chapter 24: Ventriloquial Analysis in Qualitative Organizational
Communication Research - Ellen Nathues, François Cooren, and Mark van
Vuuren
Chapter 25: Analysis of Sociomateriality and Affect in Qualitative
Organizational Communication Research - Jennifer J. Mease and Scott E.
Branton
Chapter 26: Critical Discourse Analysis in Qualitative Organizational
Communication Research - Debbie S. Dougherty and Blessing Okafor
Chapter 27: Past, Present, and Future Analysis of Digital Work in
Qualitative Organizational Communication Research - Luisa Ruge-Jones,
William C. Barley, and Jeffrey W. Treem
Chapter 28: Analysis of Tensions and Paradoxes in Qualitative
Organizational Communication Research - Gail T. Fairhurst and Linda L.
Putnam
Chapter 29: A Process Ontology Perspective on Qualitative Analysis in
Organizational Communication Research - Consuelo Vásquez, Viviane Sergi,
and Anthony Hussenot
Chapter 30: Positionings: Toward a Relational Understanding of
Representation and Writing in Organizational Communication Research - Oana
Brindusa Albu, Boukje Cnossen, and Chahrazad Abdallah
Part 4: The Future of Qualitative Organizational Communication Research
Chapter 31: Digital Forensics: A Guide to Conducting Qualitative Research
on Organizational Communication and Digital Technology - Mikkel Flyverbom,
Paul M. Leonardi, and Nitzan Navick
Chapter 32: Hybridity, Visibility, and Organizing: Globalization and
Qualitative Methods in Organizational Communication Research - Shiv Ganesh,
Cynthia Stohl, and Samantha James
Chapter 33: Organizing Post-qualitative Research in Organizational
Communication - Kate Lockwood Harris
Chapter 34: Qualitative Research in Organizational Communication
Post-COVID-19 - Kirstie McAllum, Stephanie Fox, Laura Ginoux, Heather
Zoller, Andrea Zorn, and Theodore E. Zorn
Afterword from the Perspective of a Management Scholar - Silvia Gherardi
Afterword from the Perspective of Two Organizational Communication Scholars
- Eric M. Eisenberg and Patricia Geist-Martin
Introduction: Toward a Methodological Lingua Franca for Qualitative
Research in Organizational Communication - Boris H. J. M. Brummans, Bryan
C. Taylor, and Anu Sivunen
Part 1: Approaches to Qualitative Organizational Communication Research
Chapter 1: From Mixed Methods to Mixed Research Approaches for Qualitative
Organizational Communication Research - Jody L. S. Jahn and Karen K. Myers
Chapter 2: Ethnographic Approaches to Qualitative Organizational
Communication Research - Angela N. Gist-Mackey and Cristin A. Compton
Chapter 3: Rhetorical Approaches to Qualitative Organizational
Communication Research - Charles Conrad and George Cheney
Chapter 4: Pragmatist Approaches to Qualitative Organizational
Communication Research - François Cooren, Philippe Lorino, and Daniel
Robichaud
Chapter 5: Phenomenological Approaches to Qualitative Organizational
Communication Research - Rebecca J. Meisenbach and Madeline S. Pringle
Chapter 6: Approaches to Qualitative Research on the Communicative
Constitution of Organizations - Theresa Castor
Chapter 7: Feminist Approaches to Qualitative Organizational Communication
Research - Patrice M. Buzzanell, Spencer Margulies, Evgeniya Pyatovskaya,
and Patricia K. Abijah
Chapter 8: Critical Race Theory and Intersectional Approaches to
Qualitative Organizational Communication Research - Jasmine T. Austin and
Tianna L. Cobb
Chapter 9: Postcolonial Qualitative Research in Organizational
Communication - Mahuya Pal, Beatriz Nieto-Fernandez, and Silpa Satheesh
Chapter 10: Queer Approaches to Qualitative Organizational Communication
Research - Jamie McDonald and Elizabeth K. Eger
Chapter 11: Ethnography of Communication Approaches to Qualitative
Organizational Communication Research - Trudy Milburn and Sunny Lie Owens
Chapter 12: Autoethnography and Organizational Communication: Tracing their
Convergence and Divergence - Kurt Lindemann and Yea-Wen Chen
Chapter 13: Engaged Scholarship Approaches to Qualitative Organizational
Communication Research - J. Kevin Barge and Anna W. Wolfe
Part 2: Data Collection in Qualitative Organizational Communication
Research: Methods and Issues
Chapter 14: Research Design in Qualitative Organizational Communication
Studies - Bryan C. Taylor and Ryan S. Bisel
Chapter 15: Challenges Faced by Qualitative Researchers in Negotiating
Access to Organizational Communication Settings - Keri K. Stephens, Craig
R. Scott, and Nancy H. Carlson
Chapter 16: Interviews and Focus Groups in Qualitative Organizational
Communication Research - Brenda L. Berkelaar
Chapter 17: Participatory Methods in Qualitative Organizational
Communication Research - Rebecca Gill and Joshua B. Barbour
Chapter 18: Collecting Digital Data in Qualitative Organizational
Communication Research - Jennifer L. Gibbs and Salla-Maaria Laaksonen
Chapter 19: Collecting Visual Data in Qualitative Organizational
Communication Research - Elizabeth Wilhoit Larson
Part 3: Data Analysis and Representation in Qualitative Organizational
Communication Research: Methods and Issues
Chapter 20: Phronetic Iterative Qualitative Data Analysis (PIQDA) in
Organizational Communication Research - Sarah J. Tracy, Angela Gist-Mackey,
and Marco Dehnert
Chapter 21: Narrative Analysis in Qualitative Organizational Communication
Research - Stephanie L. Dailey, Larry Davis Browning, and Jan-Oddvar Sørnes
Chapter 22: Rhetorical Analysis in Qualitative Organizational Communication
Research - Chantal Benoit-Barné and Mathieu Chaput
Chapter 23: Conversation Analysis in Qualitative Organizational
Communication Research - Jonathan Clifton and Jakob Rømer Barfod
Chapter 24: Ventriloquial Analysis in Qualitative Organizational
Communication Research - Ellen Nathues, François Cooren, and Mark van
Vuuren
Chapter 25: Analysis of Sociomateriality and Affect in Qualitative
Organizational Communication Research - Jennifer J. Mease and Scott E.
Branton
Chapter 26: Critical Discourse Analysis in Qualitative Organizational
Communication Research - Debbie S. Dougherty and Blessing Okafor
Chapter 27: Past, Present, and Future Analysis of Digital Work in
Qualitative Organizational Communication Research - Luisa Ruge-Jones,
William C. Barley, and Jeffrey W. Treem
Chapter 28: Analysis of Tensions and Paradoxes in Qualitative
Organizational Communication Research - Gail T. Fairhurst and Linda L.
Putnam
Chapter 29: A Process Ontology Perspective on Qualitative Analysis in
Organizational Communication Research - Consuelo Vásquez, Viviane Sergi,
and Anthony Hussenot
Chapter 30: Positionings: Toward a Relational Understanding of
Representation and Writing in Organizational Communication Research - Oana
Brindusa Albu, Boukje Cnossen, and Chahrazad Abdallah
Part 4: The Future of Qualitative Organizational Communication Research
Chapter 31: Digital Forensics: A Guide to Conducting Qualitative Research
on Organizational Communication and Digital Technology - Mikkel Flyverbom,
Paul M. Leonardi, and Nitzan Navick
Chapter 32: Hybridity, Visibility, and Organizing: Globalization and
Qualitative Methods in Organizational Communication Research - Shiv Ganesh,
Cynthia Stohl, and Samantha James
Chapter 33: Organizing Post-qualitative Research in Organizational
Communication - Kate Lockwood Harris
Chapter 34: Qualitative Research in Organizational Communication
Post-COVID-19 - Kirstie McAllum, Stephanie Fox, Laura Ginoux, Heather
Zoller, Andrea Zorn, and Theodore E. Zorn
Afterword from the Perspective of a Management Scholar - Silvia Gherardi
Afterword from the Perspective of Two Organizational Communication Scholars
- Eric M. Eisenberg and Patricia Geist-Martin
Foreword - James R. Barker
Introduction: Toward a Methodological Lingua Franca for Qualitative
Research in Organizational Communication - Boris H. J. M. Brummans, Bryan
C. Taylor, and Anu Sivunen
Part 1: Approaches to Qualitative Organizational Communication Research
Chapter 1: From Mixed Methods to Mixed Research Approaches for Qualitative
Organizational Communication Research - Jody L. S. Jahn and Karen K. Myers
Chapter 2: Ethnographic Approaches to Qualitative Organizational
Communication Research - Angela N. Gist-Mackey and Cristin A. Compton
Chapter 3: Rhetorical Approaches to Qualitative Organizational
Communication Research - Charles Conrad and George Cheney
Chapter 4: Pragmatist Approaches to Qualitative Organizational
Communication Research - François Cooren, Philippe Lorino, and Daniel
Robichaud
Chapter 5: Phenomenological Approaches to Qualitative Organizational
Communication Research - Rebecca J. Meisenbach and Madeline S. Pringle
Chapter 6: Approaches to Qualitative Research on the Communicative
Constitution of Organizations - Theresa Castor
Chapter 7: Feminist Approaches to Qualitative Organizational Communication
Research - Patrice M. Buzzanell, Spencer Margulies, Evgeniya Pyatovskaya,
and Patricia K. Abijah
Chapter 8: Critical Race Theory and Intersectional Approaches to
Qualitative Organizational Communication Research - Jasmine T. Austin and
Tianna L. Cobb
Chapter 9: Postcolonial Qualitative Research in Organizational
Communication - Mahuya Pal, Beatriz Nieto-Fernandez, and Silpa Satheesh
Chapter 10: Queer Approaches to Qualitative Organizational Communication
Research - Jamie McDonald and Elizabeth K. Eger
Chapter 11: Ethnography of Communication Approaches to Qualitative
Organizational Communication Research - Trudy Milburn and Sunny Lie Owens
Chapter 12: Autoethnography and Organizational Communication: Tracing their
Convergence and Divergence - Kurt Lindemann and Yea-Wen Chen
Chapter 13: Engaged Scholarship Approaches to Qualitative Organizational
Communication Research - J. Kevin Barge and Anna W. Wolfe
Part 2: Data Collection in Qualitative Organizational Communication
Research: Methods and Issues
Chapter 14: Research Design in Qualitative Organizational Communication
Studies - Bryan C. Taylor and Ryan S. Bisel
Chapter 15: Challenges Faced by Qualitative Researchers in Negotiating
Access to Organizational Communication Settings - Keri K. Stephens, Craig
R. Scott, and Nancy H. Carlson
Chapter 16: Interviews and Focus Groups in Qualitative Organizational
Communication Research - Brenda L. Berkelaar
Chapter 17: Participatory Methods in Qualitative Organizational
Communication Research - Rebecca Gill and Joshua B. Barbour
Chapter 18: Collecting Digital Data in Qualitative Organizational
Communication Research - Jennifer L. Gibbs and Salla-Maaria Laaksonen
Chapter 19: Collecting Visual Data in Qualitative Organizational
Communication Research - Elizabeth Wilhoit Larson
Part 3: Data Analysis and Representation in Qualitative Organizational
Communication Research: Methods and Issues
Chapter 20: Phronetic Iterative Qualitative Data Analysis (PIQDA) in
Organizational Communication Research - Sarah J. Tracy, Angela Gist-Mackey,
and Marco Dehnert
Chapter 21: Narrative Analysis in Qualitative Organizational Communication
Research - Stephanie L. Dailey, Larry Davis Browning, and Jan-Oddvar Sørnes
Chapter 22: Rhetorical Analysis in Qualitative Organizational Communication
Research - Chantal Benoit-Barné and Mathieu Chaput
Chapter 23: Conversation Analysis in Qualitative Organizational
Communication Research - Jonathan Clifton and Jakob Rømer Barfod
Chapter 24: Ventriloquial Analysis in Qualitative Organizational
Communication Research - Ellen Nathues, François Cooren, and Mark van
Vuuren
Chapter 25: Analysis of Sociomateriality and Affect in Qualitative
Organizational Communication Research - Jennifer J. Mease and Scott E.
Branton
Chapter 26: Critical Discourse Analysis in Qualitative Organizational
Communication Research - Debbie S. Dougherty and Blessing Okafor
Chapter 27: Past, Present, and Future Analysis of Digital Work in
Qualitative Organizational Communication Research - Luisa Ruge-Jones,
William C. Barley, and Jeffrey W. Treem
Chapter 28: Analysis of Tensions and Paradoxes in Qualitative
Organizational Communication Research - Gail T. Fairhurst and Linda L.
Putnam
Chapter 29: A Process Ontology Perspective on Qualitative Analysis in
Organizational Communication Research - Consuelo Vásquez, Viviane Sergi,
and Anthony Hussenot
Chapter 30: Positionings: Toward a Relational Understanding of
Representation and Writing in Organizational Communication Research - Oana
Brindusa Albu, Boukje Cnossen, and Chahrazad Abdallah
Part 4: The Future of Qualitative Organizational Communication Research
Chapter 31: Digital Forensics: A Guide to Conducting Qualitative Research
on Organizational Communication and Digital Technology - Mikkel Flyverbom,
Paul M. Leonardi, and Nitzan Navick
Chapter 32: Hybridity, Visibility, and Organizing: Globalization and
Qualitative Methods in Organizational Communication Research - Shiv Ganesh,
Cynthia Stohl, and Samantha James
Chapter 33: Organizing Post-qualitative Research in Organizational
Communication - Kate Lockwood Harris
Chapter 34: Qualitative Research in Organizational Communication
Post-COVID-19 - Kirstie McAllum, Stephanie Fox, Laura Ginoux, Heather
Zoller, Andrea Zorn, and Theodore E. Zorn
Afterword from the Perspective of a Management Scholar - Silvia Gherardi
Afterword from the Perspective of Two Organizational Communication Scholars
- Eric M. Eisenberg and Patricia Geist-Martin
Introduction: Toward a Methodological Lingua Franca for Qualitative
Research in Organizational Communication - Boris H. J. M. Brummans, Bryan
C. Taylor, and Anu Sivunen
Part 1: Approaches to Qualitative Organizational Communication Research
Chapter 1: From Mixed Methods to Mixed Research Approaches for Qualitative
Organizational Communication Research - Jody L. S. Jahn and Karen K. Myers
Chapter 2: Ethnographic Approaches to Qualitative Organizational
Communication Research - Angela N. Gist-Mackey and Cristin A. Compton
Chapter 3: Rhetorical Approaches to Qualitative Organizational
Communication Research - Charles Conrad and George Cheney
Chapter 4: Pragmatist Approaches to Qualitative Organizational
Communication Research - François Cooren, Philippe Lorino, and Daniel
Robichaud
Chapter 5: Phenomenological Approaches to Qualitative Organizational
Communication Research - Rebecca J. Meisenbach and Madeline S. Pringle
Chapter 6: Approaches to Qualitative Research on the Communicative
Constitution of Organizations - Theresa Castor
Chapter 7: Feminist Approaches to Qualitative Organizational Communication
Research - Patrice M. Buzzanell, Spencer Margulies, Evgeniya Pyatovskaya,
and Patricia K. Abijah
Chapter 8: Critical Race Theory and Intersectional Approaches to
Qualitative Organizational Communication Research - Jasmine T. Austin and
Tianna L. Cobb
Chapter 9: Postcolonial Qualitative Research in Organizational
Communication - Mahuya Pal, Beatriz Nieto-Fernandez, and Silpa Satheesh
Chapter 10: Queer Approaches to Qualitative Organizational Communication
Research - Jamie McDonald and Elizabeth K. Eger
Chapter 11: Ethnography of Communication Approaches to Qualitative
Organizational Communication Research - Trudy Milburn and Sunny Lie Owens
Chapter 12: Autoethnography and Organizational Communication: Tracing their
Convergence and Divergence - Kurt Lindemann and Yea-Wen Chen
Chapter 13: Engaged Scholarship Approaches to Qualitative Organizational
Communication Research - J. Kevin Barge and Anna W. Wolfe
Part 2: Data Collection in Qualitative Organizational Communication
Research: Methods and Issues
Chapter 14: Research Design in Qualitative Organizational Communication
Studies - Bryan C. Taylor and Ryan S. Bisel
Chapter 15: Challenges Faced by Qualitative Researchers in Negotiating
Access to Organizational Communication Settings - Keri K. Stephens, Craig
R. Scott, and Nancy H. Carlson
Chapter 16: Interviews and Focus Groups in Qualitative Organizational
Communication Research - Brenda L. Berkelaar
Chapter 17: Participatory Methods in Qualitative Organizational
Communication Research - Rebecca Gill and Joshua B. Barbour
Chapter 18: Collecting Digital Data in Qualitative Organizational
Communication Research - Jennifer L. Gibbs and Salla-Maaria Laaksonen
Chapter 19: Collecting Visual Data in Qualitative Organizational
Communication Research - Elizabeth Wilhoit Larson
Part 3: Data Analysis and Representation in Qualitative Organizational
Communication Research: Methods and Issues
Chapter 20: Phronetic Iterative Qualitative Data Analysis (PIQDA) in
Organizational Communication Research - Sarah J. Tracy, Angela Gist-Mackey,
and Marco Dehnert
Chapter 21: Narrative Analysis in Qualitative Organizational Communication
Research - Stephanie L. Dailey, Larry Davis Browning, and Jan-Oddvar Sørnes
Chapter 22: Rhetorical Analysis in Qualitative Organizational Communication
Research - Chantal Benoit-Barné and Mathieu Chaput
Chapter 23: Conversation Analysis in Qualitative Organizational
Communication Research - Jonathan Clifton and Jakob Rømer Barfod
Chapter 24: Ventriloquial Analysis in Qualitative Organizational
Communication Research - Ellen Nathues, François Cooren, and Mark van
Vuuren
Chapter 25: Analysis of Sociomateriality and Affect in Qualitative
Organizational Communication Research - Jennifer J. Mease and Scott E.
Branton
Chapter 26: Critical Discourse Analysis in Qualitative Organizational
Communication Research - Debbie S. Dougherty and Blessing Okafor
Chapter 27: Past, Present, and Future Analysis of Digital Work in
Qualitative Organizational Communication Research - Luisa Ruge-Jones,
William C. Barley, and Jeffrey W. Treem
Chapter 28: Analysis of Tensions and Paradoxes in Qualitative
Organizational Communication Research - Gail T. Fairhurst and Linda L.
Putnam
Chapter 29: A Process Ontology Perspective on Qualitative Analysis in
Organizational Communication Research - Consuelo Vásquez, Viviane Sergi,
and Anthony Hussenot
Chapter 30: Positionings: Toward a Relational Understanding of
Representation and Writing in Organizational Communication Research - Oana
Brindusa Albu, Boukje Cnossen, and Chahrazad Abdallah
Part 4: The Future of Qualitative Organizational Communication Research
Chapter 31: Digital Forensics: A Guide to Conducting Qualitative Research
on Organizational Communication and Digital Technology - Mikkel Flyverbom,
Paul M. Leonardi, and Nitzan Navick
Chapter 32: Hybridity, Visibility, and Organizing: Globalization and
Qualitative Methods in Organizational Communication Research - Shiv Ganesh,
Cynthia Stohl, and Samantha James
Chapter 33: Organizing Post-qualitative Research in Organizational
Communication - Kate Lockwood Harris
Chapter 34: Qualitative Research in Organizational Communication
Post-COVID-19 - Kirstie McAllum, Stephanie Fox, Laura Ginoux, Heather
Zoller, Andrea Zorn, and Theodore E. Zorn
Afterword from the Perspective of a Management Scholar - Silvia Gherardi
Afterword from the Perspective of Two Organizational Communication Scholars
- Eric M. Eisenberg and Patricia Geist-Martin