Paulo Almeida

Broschiertes Buch

The Service Enterprise

A Key Concept for the Sociology of Work

Beschreibung

This book proposes an alternative approach to the concepts of technology and the servicelization of labor in complex organizational contexts. In contradiction to the models which question the industrialization processes, theoretical paradigms are presented which highlight integration in the analyses of new concepts of work, such as co- production, the supremacy of the client/user, the evaluation of organizational performances and competence logic. A model of the service enterprise is also presented with its alternative configurations in a proposal for empirical application.

Autor

Paulo Pereira de Almeida is Senior Researcher and University Professor. He has a PhD in Sociology of Work. Mr. Almeida has several books and articles in the fields of Sociology, Human Resources Management and Security. He is also Director of the Master in Trade Unionism and Labor Relations.

Produktdetails

• Verlag: VDM Verlag Dr. Müller
• Seitenzahl: 104
• Englisch
• Abmessung: 220mm
• Gewicht: 150g
• ISBN-13: 9783639177022
• ISBN-10: 3639177029
• Artikelnr.: 26850492