The Simple Guide to Revenue Cycle Hiring - Crow, Penny M; Kalish, Christine; Ginchansky, Sharon Z.
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Providers are faced with new challenges in consumerism, focused on dollars and increased quality of care. It is more difficult to maintain operating margins and deliver quality care. Practices are continually living in two worlds, balancing between the traditional reimbursement models while moving to value-based care. What are you to do? Be prepared to hire the right people with this manual as one in a series of Simple Guides. This guide is focused on revenue cycle positions, those positions that have historically been considered back office. Use this as step by step resource for: Identifying…mehr

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Providers are faced with new challenges in consumerism, focused on dollars and increased quality of care. It is more difficult to maintain operating margins and deliver quality care. Practices are continually living in two worlds, balancing between the traditional reimbursement models while moving to value-based care. What are you to do? Be prepared to hire the right people with this manual as one in a series of Simple Guides. This guide is focused on revenue cycle positions, those positions that have historically been considered back office. Use this as step by step resource for: Identifying key skillsets, such as the ability to concentrate on detailed data, to appropriately measure activity in the practice Analyzing a job description that focuses on process-based achievements and supports job criteria Interviewing basics with sample behavior-based questions to provide insight on future performance Access to immediate resources such as simple forms and templates that can be personalized for your practice This is written for anyone who has a hand in the hiring and recruitment process. Use it as a valued resource for direction and support for placing and retaining great staff.
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Autorenporträt
Penny M. Crow, MS, SHRM-SCP, RHIA, is a nationally recognized executive with progressive senior leadership experience in a wide range of healthcare organizations. As an RHIA, she has a successful track record in health information management, revenue cycle, risk management and quality improvement. Her MS in I-O Psychology has fueled her passion about working with leaders to develop strategic thinking skills.