Andere Kunden interessierten sich auch für
![The Six Principles of Service Excellence]( "The Six Principles of Service Excellence")
The Six Principles of Service Excellence18,99 €![Service Excellence in Tourism and Hospitality]( "Service Excellence in Tourism and Hospitality")
Service Excellence in Tourism and Hospitality176,99 €![Developmental Climate and Professional Excellence]( "Developmental Climate and Professional Excellence")
Developmental Climate and Professional Excellence36,99 €![Quality of Customer Service in Central Cooperative Banks]( "Quality of Customer Service in Central Cooperative Banks")
Quality of Customer Service in Central Cooperative Banks48,99 €![Three Vital Principles for Perpetual Wealth]( "Three Vital Principles for Perpetual Wealth")
Three Vital Principles for Perpetual Wealth18,99 €![Money From The Master's Hand: Biblical principles to improve and increase your finances]( "Money From The Master's Hand: Biblical principles to improve and increase your finances")
Money From The Master's Hand: Biblical principles to improve and increase your finances26,99 €![The Knife and Fork for 1849: Laid by the "e;Alderman."e; Founded On the Culinary Principles Advocated by A. Soyer, Ude, Savarin, and Other Celebrated P]( "The Knife and Fork for 1849: Laid by the "e;Alderman."e; Founded On the Culinary Principles Advocated by A. Soyer, Ude, Savarin, and Other Celebrated P")
The Knife and Fork for 1849: Laid by the "e;Alderman."e; Founded On the Culinary Principles Advocated by A. Soyer, Ude, Savarin, and Other Celebrated P34,99 €
![The Knife and Fork for 1849: Laid by the "e;Alderman."e; Founded On the Culinary Principles Advocated by A. Soyer, Ude, Savarin, and Other Celebrated P](https://bilder.buecher.de/produkte/67/67044/67044974m.jpg "The Knife and Fork for 1849: Laid by the "e;Alderman."e; Founded On the Culinary Principles Advocated by A. Soyer, Ude, Savarin, and Other Celebrated P")
In reading this book, you will find that The Six Principles of Service Excellence IS: ¿ A simple, yet comprehensive, step-by-step process that, if followed implicitly, will lead any organization (small or large) to achieving and sustaining a work environment that will foster superior employee performance and service excellence. ¿ More than a theory or concept. It is a process that is effectively used in many healthcare, financial, legal, hospitality and food service organizations today by skilled and knowledgeable performance consultants and leaders. You will further come to realize that The Six Principles of Service Excellence IS NOT: ¿ A quick-fix. It is not about herding a group of employees through a 2-4 hour customer service workshop and calling it a day. ¿ For everyone, nor every organization. Without 100% commitment and involvement from senior leadership, it will not thrive. ¿ A superficial, Pep Rally. It is about making sound decisions and implementing interventions that will create lasting results.