The first handbook of a reality-based, values-communication style approach to solve communication issues among culturally diverse co-workers Introduction of The SOLVE Communication Method¿¿a proven method of matching values and communication to reach your colleagues, managers, and clients Insights from American organizational experts of African /Black, Asian Pacific, European, Hispanic/Latino, and Native American/Alaskan Native heritages Hundreds of practical tips to prevent and treat communication breakdowns based on real-life examples
The first handbook of a reality-based, values-communication style approach to solve communication issues among culturally diverse co-workers Introduction of The SOLVE Communication Method¿¿a proven method of matching values and communication to reach your colleagues, managers, and clients Insights from American organizational experts of African /Black, Asian Pacific, European, Hispanic/Latino, and Native American/Alaskan Native heritages Hundreds of practical tips to prevent and treat communication breakdowns based on real-life examples
Dr. Joanne S. Yamauchi is Professor Emerita in the School of Communication at American University in Washington, D.C. She is the creator of The SOLVE Communication Method -- a values and communication style approach to effective organizational communication, based on thirty-seven years of her experience facilitating seminars for US government departments and corporations, non-profit organizations, and universities. Claire L. Tse, a master facilitator focusing on diversity and leadership skills. Her twenty-eight years of corporate experience to provide training to clients at Fortune 500 corporations and federal government agencies, as well as non-profit organizations nationwide."
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