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Helps you discover the power of Kaizen to make lasting and powerful change in your organization. This guide shows you how to: lower costs - by offering little rewards; raise quality - by reducing mistakes; manage difficult people - one step at a time; boost morale and productivity - in five minutes a day; and sell more - in less time.

Produktbeschreibung
Helps you discover the power of Kaizen to make lasting and powerful change in your organization. This guide shows you how to: lower costs - by offering little rewards; raise quality - by reducing mistakes; manage difficult people - one step at a time; boost morale and productivity - in five minutes a day; and sell more - in less time.
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Autorenporträt
Robert Maurer, Ph.D., is on the faculty of the UCLA and University of Washington Schools of Medicine. He is also the Director of Science of Excellence, a consulting firm that translates evidence-based psychology into practical strategies for success.