Carlos Noronha

The Theory of Culture-Specific Total Quality Management

Quality Management in Chinese Regions

• Broschiertes Buch

Produktbeschreibung

This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

Produktdetails

• Verlag: Palgrave Macmillan / Palgrave Macmillan UK / Springer Palgrave Macmillan
• Artikelnr. des Verlages: 978-1-349-43250-9
• Softcover reprint of the original 1st ed. 2002
• Seitenzahl: 164
• Erscheinungstermin: 1. Januar 2002
• Englisch
• Abmessung: 216mm x 140mm x 10mm
• Gewicht: 235g
• ISBN-13: 9781349432509
• ISBN-10: 1349432504
• Artikelnr.: 45068011

Autorenporträt

CARLOS NORONHA teaches at the University of Macau. He has a PhD from the University of Sheffield. His research focuses on the influence of culture on organisations and management with a special emphasis on total quality management.

Inhaltsangabe

Introduction Quality and TQM Values, Culture, Chinese Cultural Values The Theory of Culture-Specific TQM Research Methodology Data Analysis and Results Case Studies Summary & Conclusion