The Transformation of Work in Welfare State Organizations
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How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). This book highlights the tensions that emerge from implementing new managerialism practices in public organizations and how staff respond by developing practices to either meet or circumvent these.

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Produktbeschreibung
How has New Public Management influenced social policy reform in different developed welfare states? New managerialism is conceptualized as a paradigm, which not only shapes the decision-making process in bureaucratic organizations but also affects the practice of individuals (citizens). This book highlights the tensions that emerge from implementing new managerialism practices in public organizations and how staff respond by developing practices to either meet or circumvent these.
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Autorenporträt
Frank Sowa is professor of sociology at University of Applied Sciences Georg Simon Ohm in Nuremberg, Germany. He received his Ph.D. degree from the University Erlangen-Nuremberg and worked as senior researcher at the Institute for Employment Research (IAB). He is a sociologist specialized in qualitative and ethnographic methods. His past experiences have drawn his interest in organizational ethnography of public employment services, trends of globalisation of social policy, New Public Management as well as identity politics of the Greenlandic Inuit. Ronald Staples is post-doctoral researcher at the Institute of Sociology at the University of Erlangen-Nuremberg, Germany. Before taking up his studies of Sociology and Theatre- and Mediastudies he was a professional theatre actor. Main research focus is on Organizations, Bureaucracy, Innovation and Digitization. He published recently a book on the relationship of Innovation and Organisations: "Doing Innovation" (2017), Springer VS and coedited a volume dealing with interaction and digitization: "Leib und Netz" (2018), Springer VS. Stefan Zapfel studied sociology and political sciences at the University of Vienna. He is a researcher and assistant managing director at the Institute for Empirical Sociology at the University of Erlangen-Nuremberg. His work especially focuses on labour market research, social security systems, vocational rehabilitation, and inclusion of people with disabilities.