Christina Maslach, Michael P. Leiter

The Truth about Burnout

How Organizations Cause Personal Stress and What to Do about It

• Broschiertes Buch

Produktbeschreibung

Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace.

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Produktdetails

• Verlag: John Wiley & Sons Inc
• Seitenzahl: 208
• Erscheinungstermin: 21. Januar 2000
• Englisch
• Abmessung: 229mm x 152mm x 12mm
• Gewicht: 316g
• ISBN-13: 9781118692134
• ISBN-10: 1118692136
• Artikelnr.: 37501059

Autorenporträt

Now regarded as a leading authority in her field, Christina Maslach was one of the first psychologists to explore the burnout phenomenon. She holds a Ph.D. in social psychology from Stanford University and is a professor and Vice Provost for Undergraduate Education at the University of California at Berkeley. Best known for her research on occupational burnout, she is a co-author of the Maslach Burnout Inventory and Areas of Worklife Survey.

Inhaltsangabe

Preface ix
1. The Current Crisis 1
2. How You Experience Burnout 23
3. What Causes Burnout? 38
4. Why Do Anything About Burnout? 61
5. Crisis Intervention to Stop Burnout 79
6. Preventing Burnout and Building Engagement 102
7. Promoting Human Values 128
Afterword: Moving Toward a Better Future 148
Appendix: Assessing the Work Environment 155
Endnotes 171
For Further Reading 173
About the Author 177
Index 179