The Uncomplicated Coach: How a Busy Manager Learned to Lead Differently and Find Success - Woodson, Neal
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The Uncomplicated Coach is here as an antidote to the confusing and impractical solutions provided in so many management books. Here there is a practical and straightforward guide that any manager can use to solve many of the challenges in today's rapidly evolving workplaces and customer spaces. With the no-nonsense and easy-to-apply approach of The Uncomplicated Coach, any manager can develop their leadership skills while building a team engaged and contributing to a better workplace that improves the experience of customers.

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Produktbeschreibung
The Uncomplicated Coach is here as an antidote to the confusing and impractical solutions provided in so many management books. Here there is a practical and straightforward guide that any manager can use to solve many of the challenges in today's rapidly evolving workplaces and customer spaces. With the no-nonsense and easy-to-apply approach of The Uncomplicated Coach, any manager can develop their leadership skills while building a team engaged and contributing to a better workplace that improves the experience of customers.
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Autorenporträt
Neal Woodson is a coach, teacher, mentor, writer, blogger, speaker, and self-proclaimed crusader on a mission to end the misery that infects so many lives in today's workplaces and customer spaces. He has 35 years of experience across a range of environments, including restaurants, retail, education, and over 20 years in the event technology sector of the hospitality space where he helps managers and line-level team members collaborate in driving a better customer experience. He has earned invitations to speak, teach, and coach in a multitude of settings with a variety of audiences from executives to warehouse workers to college students. His areas of expertise include customer and employee experience optimization, leadership development, culture change, coaching, and training. When he's not busy with all of the above, he spends time with his wife traveling and enjoying sports, food, wine, and the exploits of his children.