Education is the basis of a development process and, in order to achieve greater quality, one of the fundamental factors is the use of technology in teaching and learning mechanisms. In this context, it is the school's mission to prepare for this complex reality in the face of the challenges of technology-mediated education. It is necessary to discuss the issues of internet access, teaching materials, teacher training and public policies in order to identify the main difficulties faced by teachers, students and technicians in the face of these mechanisms. In this study, the author presents an analysis of "the use of technology to improve the quality of public education", reflecting on the mismatch in the insertion of these technologies into the classroom in public schools.