Ralf Friedrich

The Virtual Team Maturity Model

Performance Improvement of Virtual Teams

• Broschiertes Buch

Produktbeschreibung

Ralf Friedrich developed an academically validated and process-oriented maturity model with emphasis on special needs of virtual teams. He provides criteria and indicators of performance for virtual teams and combines different approaches of maturity models into an overall framework to measure and develop virtual team performance.This book describes the development and validation of the Virtual Team Maturity Model (VTMM®) consisting of 11 processes for virtual team collaboration, defined by inputs, methods, outputs and Key Performance Indicators (KPIs) assigned to four maturity levels. The model supports an algorithm for calculating the maturity level of the team based on a set of questionnaires.

Produktdetails

• Verlag: Springer / Springer Fachmedien Wiesbaden / Springer, Berlin
• Artikelnr. des Verlages: 978-3-658-19770-4
• 1st ed. 2017
• Seitenzahl: 388
• Erscheinungstermin: 8. November 2017
• Englisch
• Abmessung: 210mm x 148mm x 21mm
• Gewicht: 501g
• ISBN-13: 9783658197704
• ISBN-10: 3658197706
• Artikelnr.: 49061771

Autorenporträt

Dr. Ralf Friedrich has been working in the field of international management as well as coaching of multinational and virtual team projects for 20 years. His research focus is on designing virtual teams in cooperation with the Cork Institute of Technology, Ireland and Darmstadt University of Applied Sciences, Germany.

Inhaltsangabe

Related Research on Virtual Teams, Performance Criteria and Maturity Models.- Research Methodology and Empiric Results on the Development of the VTMM.- Validation of the VTMM by the Delphi Method.- Pilot Implementation.- VTMM® Assessment Process.