Jonathan Passmore, David Peterson, Teresa Freire
The Wiley-Blackwell Handbook of the Psychology of Coaching and Mentoring
Jonathan Passmore, David Peterson, Teresa Freire
The Wiley-Blackwell Handbook of the Psychology of Coaching and Mentoring
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A new addition to the organizational psychology field, The Psychology of Coaching and Mentoring draws on key contemporary research to offer an in-depth, international examination of psychological coaching and mentoring.
A state-of-the-art reference, drawing on key contemporary research to provide an in-depth, international, and competencies-based approach to the psychology of coaching and mentoring.
Puts cutting-edge evidence at the fingertips of organizational psychology practitioners who need it most, but who do not always have the time or resources to keep up with scholarly research…mehr
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A new addition to the organizational psychology field, The Psychology of Coaching and Mentoring draws on key contemporary research to offer an in-depth, international examination of psychological coaching and mentoring.
A state-of-the-art reference, drawing on key contemporary research to provide an in-depth, international, and competencies-based approach to the psychology of coaching and mentoring.
Puts cutting-edge evidence at the fingertips of organizational psychology practitioners who need it most, but who do not always have the time or resources to keep up with scholarly research
Thematic chapters cover theoretical models, efficacy, ethics, training, the influence of emerging fields such as neuroscience and mindfulness, virtual coaching and mentoring and more
Contributors include Anthony Grant, David Clutterbuck, Susan David, Robert Garvey, Stephen Palmer, Reinhard Stelter, Robert Lee, David Lane, Tatiana Bachkirova and Carol Kauffman
With a Foreword by Sir John Whitmore
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
A state-of-the-art reference, drawing on key contemporary research to provide an in-depth, international, and competencies-based approach to the psychology of coaching and mentoring.
Puts cutting-edge evidence at the fingertips of organizational psychology practitioners who need it most, but who do not always have the time or resources to keep up with scholarly research
Thematic chapters cover theoretical models, efficacy, ethics, training, the influence of emerging fields such as neuroscience and mindfulness, virtual coaching and mentoring and more
Contributors include Anthony Grant, David Clutterbuck, Susan David, Robert Garvey, Stephen Palmer, Reinhard Stelter, Robert Lee, David Lane, Tatiana Bachkirova and Carol Kauffman
With a Foreword by Sir John Whitmore
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Wiley-Blackwell Handbooks in Organizational Psychology .
- Verlag: Wiley & Sons
- 1. Auflage
- Seitenzahl: 552
- Erscheinungstermin: 17. Dezember 2012
- Englisch
- Abmessung: 250mm x 175mm x 34mm
- Gewicht: 1112g
- ISBN-13: 9781119993155
- ISBN-10: 1119993156
- Artikelnr.: 36519467
- Wiley-Blackwell Handbooks in Organizational Psychology .
- Verlag: Wiley & Sons
- 1. Auflage
- Seitenzahl: 552
- Erscheinungstermin: 17. Dezember 2012
- Englisch
- Abmessung: 250mm x 175mm x 34mm
- Gewicht: 1112g
- ISBN-13: 9781119993155
- ISBN-10: 1119993156
- Artikelnr.: 36519467
Jonathan Passmore is one of the UK's foremost leadership coaches with a wealth of private sector and academic experience. His prolific research, writing, consultancy, and worldwide speaking engagements have made him a recognized authority on coaching and organizational change. His many books and articles include the best-selling text Excellence in Coaching (2006). David Peterson is executive director of coaching and leadership at Google, Inc. A recognized pioneer in the field of executive coaching, he has a PhD. in industrial/organizational and counseling psychology. David has conducted ground-breaking research in leadership development and is the author of several best-selling books and many articles on the topic. Teresa Freire is Assistant Professor in the School of Psychology at the University of Minho, Portugal, where she coordinates research on positive psychology, leads the university's peer tutoring and coaching project and directs its Psychological Counseling Service. She has published widely, and is a management board committee member of the European Network for Positive Psychology (ENPP).
About the Editors vii
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and
Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill?
112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and
Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring
243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring
Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and
Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill?
112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and
Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring
243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring
Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Editors vii
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill? 112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring 243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill? 112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring 243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Editors vii
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and
Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill?
112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and
Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring
243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring
Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and
Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill?
112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and
Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring
243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring
Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Editors vii
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill? 112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring 243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524
About the Contributors viii
Foreword by Sir John Whitmore xiv
Series' Preface xvi
Railway Children xviii
1 The Psychology of Coaching and Mentoring 1
Jonathan Passmore, David B. Peterson, and Teresa Freire
Section I Coaching 13
2 The Efficacy of Coaching 15
Anthony M. Grant
3 The Role of Contracting in Coaching: Balancing Individual Client and Organizational Issues 40
Robert J. Lee
4 The Development of Meaning and Identity Within Coaching 58
Mary Wayne Bush, Esra Ozkan, and Jonathan Passmore
5 Coaching Ethics 68
Rodney L. Lowman
6 The Neuroscience of Coaching 89
Miles Bowman, Kathleen M. Ayers, Joan C. King, and Linda J. Page
7 Mindfulness in Coaching: Philosophy, psychology or just a useful skill? 112
Michael J. Cavanagh and Gordon B. Spence
8 Developmental Coaching - Developing the Self 135
Tatiana Bachkirova
9 Gender Issues in Business Coaching 155
Sunny Stout-Rostron
10 Team Coaching 175
Alison Carter and Peter Hawkins
Section II Mentoring 195
11 Designing Mentoring Schemes for Organizations 197
Paul Stokes and Lis Merrick
12 The Efficacy of Mentoring - the Benefits for Mentees, Mentors, and Organizations 217
Chloé Tong and Kathy E. Kram
13 Training Mentors - Behaviors Which Bring Positive Outcomes in Mentoring 243
Robert Garvey and Gunnela Westlander
14 Mentoring Programs for Under-represented Groups 266
Rowena Ortiz-Walters and Lucy L. Gilson
Section III Theories and Models With Implications for Coaching 283
15 Humanistic/Person-centered Approaches 285
Jane Brodie Gregory and Paul E. Levy
16 Behavioral Coaching 298
Fiona Eldridge and Sabine Dembkowski
17 Cognitive Behavioral Approaches 319
Stephen Palmer and Helen Williams
18 Motivational Interviewing Approach 339
Tim Anstiss and Jonathan Passmore
19 Psychodynamic Approach 365
Michael A. Diamond
20 Gestalt Approach 385
Juliann Spoth, Sarah Toman, Robin Leichtman, and Julie Allan
21 Narrative Approaches 407
Reinhard Stelter
22 Positive Psychology Approaches 426
Teresa Freire
Section IV Issues in Coaching and Mentoring 443
23 Conducting Organizational-Based Evaluations of Coaching and Mentoring Programs 445
Siegfried Greif
24 The Role of Emotions in Coaching and Mentoring 471
Kate Hefferon
25 Cross-cultural Working in Coaching and Mentoring 483
Geoffrey Abbott, Kate Gilbert, and Philippe Rosinski
26 Virtual Coaching and Mentoring 501
Niloofar Ghods and Camala Boyce
Index 524