Practical Information and Tools to Create and Implement a Comprehensive College Campus Crisis Management Program Written by three seasoned crisis intervention/prevention specialists with over fifty years combined experience in the field, This is NOT a Fire Drill: Crisis Intervention and Prevention on College Campuses is a practical guide to creating a comprehensive college campus crisis management program. Authors Rick Myer, Richard James, and Patrice Moulton provide university administrators, faculty, and staff with invaluable hands-on examples, general tactics, and strategies along with…mehr
Practical Information and Tools to Create and Implement a Comprehensive College Campus Crisis Management Program Written by three seasoned crisis intervention/prevention specialists with over fifty years combined experience in the field, This is NOT a Fire Drill: Crisis Intervention and Prevention on College Campuses is a practical guide to creating a comprehensive college campus crisis management program. Authors Rick Myer, Richard James, and Patrice Moulton provide university administrators, faculty, and staff with invaluable hands-on examples, general tactics, and strategies along with specific prevention, intervention, and post-crisis logistics and techniques that can be applied to almost any crisis likely to be confronted on a college campus. This is NOT a Fire Drill features a host of helpful resources, including: * A proven individual/organization assessment tool to ensure school professionals and staff take appropriate action to protect students, the college, and the community * Thought-provoking case examples, activities, and illustrative dialogues that provide opportunities for reflection and practice * A checklist to get a crisis prevention and intervention plan for human dilemmas up and running * A decision-tree model to guide the response and recovery to crisis This is NOT a Fire Drill provides the necessary tools to address the emotional, cognitive, and behavioral responses of students and staff as they attempt to negotiate a crisis and its aftermath.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
RICK A. MYER, PHD, is a professor and Director of the Center for Crisis Intervention and Prevention at Duquesne University. He is a licensed psychologist with over twenty-five years of experience in crisis intervention and management. RICHARD K. JAMES, PHD, is a Crader Professor of Education at the University of Memphis as well as a licensed psychologist, a licensed professional counselor, and a Nationally Certified School Counselor. He is one of the founders of a crisis intervention prototype used to train police officers across the United States and internationally. PATRICE MOULTON, PHD, is a professor of psychology at Northwestern State University of Louisiana. She is the author of several books on crisis intervention.
Inhaltsangabe
Acknowledgments xi 1 ?. . . Or a Tornado or Earthquake Drill 1 A Brief History of Crisis Intervention 4 History of Crisis on College Campuses 6 The Contemporary College Scene 9 Summary 13 References 13 2 ?Boilerplate: The Basics of Crisis Intervention 15 Transcrisis States 18 Universality and Idiosyncrasy 22 Theories of Crisis and Crisis Intervention 23 Applied Crisis Domains 31 Crisis Intervention Models 32 Universal Versus a Focused View of Diversity/Multiculturalism 36 Culturally Biased Assumptions 37 The Environment's Impact on Cultural Development 38 Culturally Effective Helping 43 Summary 44 References 44 3 ?Herding Cats: Organizing a Crisis Response 49 Crisis Planning Primer: Common Terms 49 Current State of Crisis Management Planning in Higher Education 56 Building Blocks for Crisis Management Plans 63 Three Cs of Crisis Management Planning 71 Summary 77 References 78 4 ?Duller Than Dirt . . . More Valuable Than Gold: Policies and Procedures 81 Policy Development 82 Drafting Policy 86 Review of Policy Drafts 91 Basic Risk Management Recommendations 98 Summary 100 References 101 Appendix: Sample Threats Policy 103 5 ?The Best of Times and the Worst of Times: The Tale of Two Laws 105 Tarasoff and Its Impact on Policy 105 Virginia Tech Inspector General Report: Going Beyond Tarasoff 107 Virginia Tech Counseling Center Actions Taken 108 Virginia Tech Follow-Up System 120 Summary 122 References 123 6 ?Reality Check: Entry into the System 125 Consulting 126 Practice 129 Case Study: Central University 134 Summary 135 References 135 Appendix: Case Study: Crisis at Central University 137 7 ?What You See Is What You Get . . . or Maybe Not: Assessment of the System 141 Chronosystem System 142 Organizational Factors Affected by a Crisis 179 Timeline for Assessment 188 Assessment Procedures 191 Methods for Assessment 193 Summary 199 References 199 8 ?No Rest for the Weary: System Recovery After a Crisis 203 Eight-Step Model for Organizations 203 Using the Eight-Step Model 217 Nine Intervention Strategies 222 Summary 230 References 230 9 ?Not Buying a Pig in a Poke 233 Understanding Threats 234 Triage Assessment Scale for Students in Learning Environments (TASSLE) 239 Threat Assessment Teams 251 Summary 267 References 268 10 ?Basic Training 271 The Eight-Step Model of Crisis Intervention in College Environments (Individuals) 271 Moving on the Directive, Collaborative, Nondirective Continuum 279 Tools of the Trade 281 Don'ts 290 Basic Strategies of Crisis Intervention 293 Listening and Responding in Crisis Intervention 299 Facilitative Listening in Crisis Intervention 299 Acting in Crisis Intervention: Staying Safe 306 Stages of Intervention 310 Rules of the Road 317 Summary 320 References 321 11 ?One Day at a Time: Survivorship in the Aftermath 325 Survivorship 326 Remembrance Services 329 Memorials 333 Survivor Recovery 335 Summary 341 References 341 12 ?Leadership Checklist: Preparing Your Campus for Crisis 345 Make Crisis Planning a Leadership Imperative 346 Ensure Understanding of FERPA, HIPAA, and OSHA 346 Develop a Crisis Management Plan 346 Make the Budget Available 347 Insist on Multiple Copies of Disaster Plans and Infrastructure Drawings 347 Ensure Comprehensive Assessment of Each Critical Incident 347 Ensure Proper Communication and Dissemination of Information 348 Ensure the Accuracy of Your Student Contact Information 348 Communicate and Partner with Outside Agencies 349 Require Regular Crisis Training and Situational Exercises 349 Be Prepared to Take the Lead and Use Different Methods 349 Seek Counsel on Risk-Management Recommendations 350 Develop a Comprehensive Recovery Plan 350 Be Prepared to Utilize Recovery to Achieve Long-Term Goals 350 Determine Alternatives to Minimize Enrollment Loss 351 Identify Resources on Your Campus 351 Remember: People First! 351 Author Index 353 Subject Index 359
Acknowledgments xi 1 ?. . . Or a Tornado or Earthquake Drill 1 A Brief History of Crisis Intervention 4 History of Crisis on College Campuses 6 The Contemporary College Scene 9 Summary 13 References 13 2 ?Boilerplate: The Basics of Crisis Intervention 15 Transcrisis States 18 Universality and Idiosyncrasy 22 Theories of Crisis and Crisis Intervention 23 Applied Crisis Domains 31 Crisis Intervention Models 32 Universal Versus a Focused View of Diversity/Multiculturalism 36 Culturally Biased Assumptions 37 The Environment's Impact on Cultural Development 38 Culturally Effective Helping 43 Summary 44 References 44 3 ?Herding Cats: Organizing a Crisis Response 49 Crisis Planning Primer: Common Terms 49 Current State of Crisis Management Planning in Higher Education 56 Building Blocks for Crisis Management Plans 63 Three Cs of Crisis Management Planning 71 Summary 77 References 78 4 ?Duller Than Dirt . . . More Valuable Than Gold: Policies and Procedures 81 Policy Development 82 Drafting Policy 86 Review of Policy Drafts 91 Basic Risk Management Recommendations 98 Summary 100 References 101 Appendix: Sample Threats Policy 103 5 ?The Best of Times and the Worst of Times: The Tale of Two Laws 105 Tarasoff and Its Impact on Policy 105 Virginia Tech Inspector General Report: Going Beyond Tarasoff 107 Virginia Tech Counseling Center Actions Taken 108 Virginia Tech Follow-Up System 120 Summary 122 References 123 6 ?Reality Check: Entry into the System 125 Consulting 126 Practice 129 Case Study: Central University 134 Summary 135 References 135 Appendix: Case Study: Crisis at Central University 137 7 ?What You See Is What You Get . . . or Maybe Not: Assessment of the System 141 Chronosystem System 142 Organizational Factors Affected by a Crisis 179 Timeline for Assessment 188 Assessment Procedures 191 Methods for Assessment 193 Summary 199 References 199 8 ?No Rest for the Weary: System Recovery After a Crisis 203 Eight-Step Model for Organizations 203 Using the Eight-Step Model 217 Nine Intervention Strategies 222 Summary 230 References 230 9 ?Not Buying a Pig in a Poke 233 Understanding Threats 234 Triage Assessment Scale for Students in Learning Environments (TASSLE) 239 Threat Assessment Teams 251 Summary 267 References 268 10 ?Basic Training 271 The Eight-Step Model of Crisis Intervention in College Environments (Individuals) 271 Moving on the Directive, Collaborative, Nondirective Continuum 279 Tools of the Trade 281 Don'ts 290 Basic Strategies of Crisis Intervention 293 Listening and Responding in Crisis Intervention 299 Facilitative Listening in Crisis Intervention 299 Acting in Crisis Intervention: Staying Safe 306 Stages of Intervention 310 Rules of the Road 317 Summary 320 References 321 11 ?One Day at a Time: Survivorship in the Aftermath 325 Survivorship 326 Remembrance Services 329 Memorials 333 Survivor Recovery 335 Summary 341 References 341 12 ?Leadership Checklist: Preparing Your Campus for Crisis 345 Make Crisis Planning a Leadership Imperative 346 Ensure Understanding of FERPA, HIPAA, and OSHA 346 Develop a Crisis Management Plan 346 Make the Budget Available 347 Insist on Multiple Copies of Disaster Plans and Infrastructure Drawings 347 Ensure Comprehensive Assessment of Each Critical Incident 347 Ensure Proper Communication and Dissemination of Information 348 Ensure the Accuracy of Your Student Contact Information 348 Communicate and Partner with Outside Agencies 349 Require Regular Crisis Training and Situational Exercises 349 Be Prepared to Take the Lead and Use Different Methods 349 Seek Counsel on Risk-Management Recommendations 350 Develop a Comprehensive Recovery Plan 350 Be Prepared to Utilize Recovery to Achieve Long-Term Goals 350 Determine Alternatives to Minimize Enrollment Loss 351 Identify Resources on Your Campus 351 Remember: People First! 351 Author Index 353 Subject Index 359
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