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This book offers empirical insights on key challenges faced by the travel and tourism industries in the post-COVID-19 era. The desire to make tourism safe is gaining ground, but what does this mean? This book explores the guarantees travelers want in the postpandemic era and how individual territories are predicting and responding to these needs. It explores the role of innovation and digital solutions, assures tourists different ways of using services, both physical and digital. It considers how the commitment of smart tourist cities to technology, sustainability and accessibility is able not…mehr

Produktbeschreibung
This book offers empirical insights on key challenges faced by the travel and tourism industries in the post-COVID-19 era. The desire to make tourism safe is gaining ground, but what does this mean? This book explores the guarantees travelers want in the postpandemic era and how individual territories are predicting and responding to these needs. It explores the role of innovation and digital solutions, assures tourists different ways of using services, both physical and digital. It considers how the commitment of smart tourist cities to technology, sustainability and accessibility is able not only to improve the quality of travelers' tourist experience, but also the quality of life of local inhabitants. This book considers the main solutions that many destinations are already experimenting, around the world to respond to the new safety demands of travelers.
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Autorenporträt
Salvatore Monaco is Postdoctoral Researcher in Sociology at the Faculty of Education, Free University of Bozen-Bolzano (Italy), where he teaches "Gender, Identities and Spaces". He obtained his PhD degree in Social Sciences and Statistics from the Department of Social Sciences, University of Naples Federico II (Italy). He is researcher at Osservatorio LGBT and OUT (Osservatorio Universitario sul Turismo), University of Naples Federico II. His research interests concern social exclusion, tourism, urban contexts, technologies and new media, with particular attention to issues related to identities, genders, sexual orientations and generations.