Towards Outstanding - Salt, Terri
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Written by a highly experienced senior CQC Inspector, Towards Outstanding offers an inside look at the qualities and approaches that lead to 'Outstanding' ratings in health and social care - and shows how any service provider can set out to do the same

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Produktbeschreibung
Written by a highly experienced senior CQC Inspector, Towards Outstanding offers an inside look at the qualities and approaches that lead to 'Outstanding' ratings in health and social care - and shows how any service provider can set out to do the same
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Autorenporträt
Terri Salt is Inspection Manager for the Care Quality Commission (CQC), the regulator of all health and social care services in England. Until recently she was Head of Hospital Inspection for North London. As one of the longest serving regulators in the country, Terri is unique in having regulated all types of services (today's inspectors specialise in only one). She awarded the very first 'Outstanding' rating, (for end of life care at Frimley Park Hospital), and she has awarded more 'Outstanding' ratings to hospitals than any other member of CQC staff.