Towards Outstanding - Salt, Terri
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This resource is designed to facilitate and support the delivery of training for care services staff. Like other Towards Outstanding titles, it is built on the premise that reflection is a critical tool for driving improvement. Along with the core text Towards Outstanding: A Guide to Excellence in Health and Social Care (to which trainees require personal or shared access) and Towards Outstanding: A Self-Development Reflection Workbook (of which they should own a personal copy), it explains why reflection, assessment, and continuous improvement are critical ingredients of exceptional care.…mehr

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Produktbeschreibung
This resource is designed to facilitate and support the delivery of training for care services staff. Like other Towards Outstanding titles, it is built on the premise that reflection is a critical tool for driving improvement. Along with the core text Towards Outstanding: A Guide to Excellence in Health and Social Care (to which trainees require personal or shared access) and Towards Outstanding: A Self-Development Reflection Workbook (of which they should own a personal copy), it explains why reflection, assessment, and continuous improvement are critical ingredients of exceptional care. With this foundation in place, a series of sessions spanning a wide range of topics allow staff to explore and collaboratively plan the best way for their own organisation and team to move forward. Interactive and engaging, the wisdom and practical guidance contained in this resource can set any service on the road to an 'Outstanding' rating.
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Autorenporträt
Terri Salt is Inspection Manager for the Care Quality Commission (CQC), the regulator of all health and social care services in England. Until recently she was Head of Hospital Inspection for North London. As one of the longest serving regulators in the country, Terri is unique in having regulated all types of services (today's inspectors specialise in only one). She awarded the very first 'Outstanding' rating, (for end of life care at Frimley Park Hospital), and she has awarded more 'Outstanding' ratings to hospitals than any other member of CQC staff.