The systems antidote to "poison" personalities in the workplace Most leaders have experienced the frustration and confusion of dealing with an extremely difficult person--an individual who debilitates individuals, teams, and even organizations.
The systems antidote to "poison" personalities in the workplace Most leaders have experienced the frustration and confusion of dealing with an extremely difficult person--an individual who debilitates individuals, teams, and even organizations.
Mitchell Kusy, PhD, is a consultant and full professor in the graduate program in Leadership and Change at Antioch University. A 2005 Fulbright Scholar in international organization development, Dr. Kusy consults globally in strategic planning, leadership development, 360-degree feedback, organization development, and designing organizational communities of respectful engagement. He is a visiting professor at several universities internationally. Elizabeth Holloway, PhD, is a consultant and full professor in the graduate program in Leadership and Change at Antioch University. A Diplomate of the American Board of Professional Psychology and Fellow of the American Psychological Association, Dr. Holloway has had more than 25 years' experience as a practitioner, educator, and consultant with organizations, groups, and mental health clients. She consults globally on system approaches to mentoring, coaching, and creating organizational communities of respectful engagement.
Inhaltsangabe
Part One: Understanding Toxic People and Toxic Environments.
1. The Human and Financial Costs of Working with Toxic People:Toxic Behaviors Are Just the Tip of the Iceberg.
2. Recognizing the Toxic Personality: It Isn't as Easy asYou Think.
3. Leader Reactions and Strategies That TypicallyDon'tWork: Why Identify Strategies That Don't Work?
4. Organizational Culture: How Toxicity Spreads Like anInfection.
Part Two: The Toxic Organization Change System Model.
5. Organizational Strategies: Dealing with Toxicity at theHighest System Level.
6. Team Strategies: Dealing with Toxicity at the Team Level.
7. Individual Strategies: Dealing with Toxic PeopleOne-on-One.
8. Myths and Truths About Toxicity--and Renewal from aToxic Environment: How to Move Beyond Toxicity.
Appendix A: Our Research Methodology.
Appendix B: National Survey Responses on Toxic Behaviors.
