The systems antidote to "poison" personalities in the workplace Most leaders have experienced the frustration and confusion of dealing with an extremely difficult person--an individual who debilitates individuals, teams, and even organizations.
The systems antidote to "poison" personalities in the workplace Most leaders have experienced the frustration and confusion of dealing with an extremely difficult person--an individual who debilitates individuals, teams, and even organizations.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Mitchell Kusy, PhD, is a consultant and full professor in the graduate program in Leadership and Change at Antioch University. A 2005 Fulbright Scholar in international organization development, Dr. Kusy consults globally in strategic planning, leadership development, 360-degree feedback, organization development, and designing organizational communities of respectful engagement. He is a visiting professor at several universities internationally. Elizabeth Holloway, PhD, is a consultant and full professor in the graduate program in Leadership and Change at Antioch University. A Diplomate of the American Board of Professional Psychology and Fellow of the American Psychological Association, Dr. Holloway has had more than 25 years' experience as a practitioner, educator, and consultant with organizations, groups, and mental health clients. She consults globally on system approaches to mentoring, coaching, and creating organizational communities of respectful engagement.
Inhaltsangabe
Part One: Understanding Toxic People and Toxic Environments 1 1. The Human and Financial Costs of Working with Toxic People: Toxic Behaviors are Just the Tip of the Iceberg 3 2. Recognizing the Toxic Personality: It Isn't as Easy as You Think 21 3. Leader Reactions and Strategies That Typically Don't Work: Why Identify Strategies That Don't Work? 43 4. Organizational Culture: How Toxicity Spreads Like an Infection 67 Part Two: The Toxic Organization Change System Model 85 5. Organizational Strategies: Dealing with Toxicity at the Highest System Level 89 6. Team Strategies: Dealing with Toxicity at the Team Level 111 7. Individual Strategies: Dealing with Toxic People One-on-One 151 8. Myths and Truths About Toxicity-and Renewal from a Toxic Environment: How to Move Beyond Toxicity 181 Appendix A: Our Research Methodology 209 Appendix B: National Survey Responses on Toxic Behaviors 215 Notes 233 The Authors 237 Index 239
Part One: Understanding Toxic People and Toxic Environments 1 1. The Human and Financial Costs of Working with Toxic People: Toxic Behaviors are Just the Tip of the Iceberg 3 2. Recognizing the Toxic Personality: It Isn't as Easy as You Think 21 3. Leader Reactions and Strategies That Typically Don't Work: Why Identify Strategies That Don't Work? 43 4. Organizational Culture: How Toxicity Spreads Like an Infection 67 Part Two: The Toxic Organization Change System Model 85 5. Organizational Strategies: Dealing with Toxicity at the Highest System Level 89 6. Team Strategies: Dealing with Toxicity at the Team Level 111 7. Individual Strategies: Dealing with Toxic People One-on-One 151 8. Myths and Truths About Toxicity-and Renewal from a Toxic Environment: How to Move Beyond Toxicity 181 Appendix A: Our Research Methodology 209 Appendix B: National Survey Responses on Toxic Behaviors 215 Notes 233 The Authors 237 Index 239
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