TQM and Organizational Culture in Hospitality and Tourism - Elnagar, Ahmed
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In this book, Ahmed Elnagar discusses the subject of organizational culture, its history, definitions, components and types and TQM, its history, definitions, and practices in the hospitality fields. A case study is explained where organizational culture types and TQM practices are used in tourism industry in Egypt. The author proposes a modified model of organizational culture and build a new model of TQM practices to deal with the case study which contained more than 400 hotels. The results indicated organizational culture has a positive indirect effect on financial performance through a…mehr

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Produktbeschreibung
In this book, Ahmed Elnagar discusses the subject of organizational culture, its history, definitions, components and types and TQM, its history, definitions, and practices in the hospitality fields. A case study is explained where organizational culture types and TQM practices are used in tourism industry in Egypt. The author proposes a modified model of organizational culture and build a new model of TQM practices to deal with the case study which contained more than 400 hotels. The results indicated organizational culture has a positive indirect effect on financial performance through a moderator effect of TQM. This book can be benefit to that the academic and practitioners in hotels.
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Autorenporträt
Ahmed Elnagar graduated from FTHM, Suez Canal University. After obtaining Master, he studied Management at both UGR, Spain and UNIPI, Italy. In 2018 he obtained PhD's degree then worked a Lecturer at FTHM, Suez Canal University, Egypt. Today, he is asst professor of Business Administration, Community College, Taibah University, KSA.