R. J. Pike, R. J. Barnes

TQM in Action

A practical approach to continuous performance improvement

• Broschiertes Buch

Produktbeschreibung

The aim of this book is to help practising managers to develop and implement a strategy for the introduction of total quality management within their own organisations. TQM in Action, Second Edition provides a practical step-by-step guide to stages, key considerations and potential pitfalls of implementation. This book provides a template for implementation which will help managers to get started and keep the process going.

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Produktdetails

• Verlag: Springer / Springer Netherlands
• Artikelnr. des Verlages: 978-0-412-71530-3
• 2nd ed.
• Seitenzahl: 384
• Erscheinungstermin: 30. November 1995
• Englisch
• Abmessung: 233mm x 155mm x 21mm
• Gewicht: 540g
• ISBN-13: 9780412715303
• ISBN-10: 0412715309
• Artikelnr.: 21512716

Inhaltsangabe

Preface. Preface to the first edition. Acknowledgements. The need for TQM. A tailored approach to implementation. Implementing total quality management: a case study. Appendices. Glossary of terms. Index.