Donald L. Kirkpatrick, James D. Kirkpatrick

Transferring Learning to Behavior: Using the Four Levels to Improve Performance

• Gebundenes Buch

Produktbeschreibung

In this indispensable companion to the classic book Evaluating Training Programs The Four Levels, Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition, they show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.

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Produktdetails

• Verlag: Berrett-Koehler Publishers / McGraw-Hill Professional
• Seitenzahl: 200
• Erscheinungstermin: Mai 2005
• Englisch
• Abmessung: 243mm x 164mm x 24mm
• Gewicht: 426g
• ISBN-13: 9781576753255
• ISBN-10: 1576753255
• Artikelnr.: 14419255

Autorenporträt

Donald L. Kirkpatrick is a Professor Emeritus, University of Wisconsin, and a widely respected teacher, author, and consultant. He has over thirty years of experience as professor of management at the University of Wisconsin and has held professional training and human resource positions with International Minerals and Chemical Corporation and Bendix Corporation. He is the author of eight management inventories and six books: Evaluating Training Programs: The Four Levels, How to Manage Change Effectively, How to Improve Performance Through Appraisal and Coaching, How to Train and Develop Supervisors, How to Plan and Conduct Productive Business Meetings, and No-Non- sense Communication. He has received the Best Book of the Year award from the Society for Human Resource Management. Don is past presi- dent of the American Society for Training and Development (ASTD) and is best known for developing the internationally accepted four- level approach for evaluating training programs. In 1997, he was intro- duced into TRAINING magazine’s Hall of Fame, and in 2004 received the Lifetime Achievement award from ASTD. He received his BBA, MBA, and PhD degrees from the University of Wisconsin. He lives in Pewaukee, Wisconsin, and is a senior elder at Elmbrook Church and an active member of Gideons International. James D. Kirkpatrick has worked in the field of organizational development for over fifteen years. He recently teamed with Corporate University Enterprise, Inc. in a leadership and senior consulting role to orchestrate and launch the Kirkpatrick Four Level Evaluation Certifi- cation Program and a robust approach to scorecarding and evaluation practice to support learning organizations through their corporate universities. Jim considers his expertise with balanced scorecards, evaluation, and transferring learning to behavior as his greatest assets. He is a former Vice President and Director of First Indiana Bank’s corporate university, First Indiana University. He was responsible for First Indiana’s balanced scorecard management system, leadership development, training, and the Career Development Program.

Inhaltsangabe

Preface

Part I: The Four Levels Biggest Challenge
1. The Four Levels in the 21st Century
2. The Challenge: Transferring Learning to Behavior

Part II: Foundations for Success
3. Strategy and Leadership
4. Culture and Systems
5. Success at Levels 1 and 2

Part III: Solutions to the Challenge
6. Support
7. Accountability
8. The Glue to Hold It All Together
Supportive Management

Part IV: Best Practices Case Studies
9. Manufacturing Organizations
10. Service Organizations
11. Taking Action
Index
About the Authors

Rezensionen

Don and Jim get to the heart of evaluation in Implementing Kirkpatrick s Four Levels. Their insights on management buy-in tactics, and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive.
--Barbara Hewitt, Executive Director, MGM Grand University

Unless training directly addresses an organization s need, and unless the training professional can prove this with evidence, the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!
--Allison A.S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC

"Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems."
--Christopher R. Hardy, Ph.D., Director, Strategic Planning & Customer Relationship Management, Defense Acquisition University

Don and Jim Kirkpatrick have once again stepped up to help learning organizations address their measurement needs. Their new book takes their previous research to new heights.
-- Kent Barnett, President, Knowledge Advisors