Tribal Warfare in Organizations (Revised) - Neuhauser, Peg C
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When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare -- those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations -- and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.…mehr

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Produktbeschreibung
When the marketing department complains about the production staff, or the sales force makes promises customer service says it can't deliver, this is tribal warfare -- those interdepartmental conflicts that form one of the biggest and most costly productivity problems in organizations. Understanding how to recognize and deal with tribal conflict becomes extremely important for company survival and growth. Peg Neuhauser shows how to bridge the gap between factions that inevitably arise in organizations -- and lessen tribal warfare, lower employee stress, improve managerial effectiveness and promote higher productivity.
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Autorenporträt
p align="left">Peg C. Neuhauser is a communications consultant who specializes in working with business in the areas of team building and conflict management. She is the owner and principal consultant of PCN Associates in Boston, Massachusetts. Her clients include major American corporations from industries such as manufacturing, health care, finance, and telecommunications.