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Successful distance managers face significant barriers in developing and maintaining trust with direct reports. These barriers include lack of physical presence and subsequent face-to-face contact, distortions and missing information inherent in the use of technology, conflicts in time and availability and issues of power and control. This work looks at how successful distance managers establish and build trust with remote workers, exemplified by observable, critical characteristics.

Produktbeschreibung
Successful distance managers face significant barriers in developing and maintaining trust with direct reports. These barriers include lack of physical presence and subsequent face-to-face contact, distortions and missing information inherent in the use of technology, conflicts in time and availability and issues of power and control. This work looks at how successful distance managers establish and build trust with remote workers, exemplified by observable, critical characteristics.
Autorenporträt
Lynn Kelly, Ph.D., is the founder of Kelly Communications, LLC, a Colorado marketing firm. She teaches marketing and communication at the University of Denver and at Regis University. She is the author of "Don''t Ask for the Dead Man''s Golf Clubs, What to Say and Do and What Not To for a Grieving Friend"(Workman 2000)and of www.prhelper.com.