Under New Public Management

Institutional Ethnographies of Changing Front-Line Work
Herausgeber: Griffith, Alison I; Smith, Dorothy E

• Gebundenes Buch

Produktbeschreibung

Under New Public Management explores how new managerial governance practices coordinate the work of people doing front-line work in public sectors.

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Produktdetails

• Verlag: University of Toronto Press
• Seitenzahl: 368
• Erscheinungstermin: 21. August 2014
• Englisch
• Abmessung: 229mm x 155mm x 28mm
• Gewicht: 680g
• ISBN-13: 9781442649101
• ISBN-10: 1442649100
• Artikelnr.: 41025551

Autorenporträt

Edited by Alison I. Griffith and Dorothy E. Smith

Inhaltsangabe

List of Tables and Figures
Acknowledgements
Introduction (Alison I. Griffith and Dorothy E. Smith)
Chapter One. Literacy Work and the Adult Literacy Regime (Richard Darville)
Chapter Two. Learning Global Governance: OECD’s Aid Effectiveness and
“Results” Management in a Kyrgyzstani Development Project (Marie Campbell)
Chapter Three. E-governance and Data-driven Accountability: OnSIS in
Ontario Schools (Lindsay Kerr)
Chapter Four. Digital Era Governance: Connecting Nursing Education and the
Industrial Complex of Health Care (Janet Rankin and Betty Tate)
Chapter Five. What Counts? Managing Professionals on the Front Line of
Emergency Services (Michael K. Corman and Karen Melon)
Chapter Six. “Let’s Be Friends”: Working Within an Accountability Circuit
(Marjorie DeVault, Murali Venkatesh, and Frank Ridzi)
Chapter Seven. A Workshop Dialogue: Outcome Measures and Front-line Social
Service Work
* For-profit Contractors, Accreditation and Accountability (Shauna
Janz)
* Research and Development Work at an Ontario Youth Shelter (Naomi
Nichols)
* The Neighbourhood Computer Lab, Funding and Accountability (Frank
Ridzi)
* “If Our Statistics Are Bad We Don’t Get Paid”: Outcome Measures in
the Settlement Sector (Liza McCoy)
Chapter Eight. A Workshop Dialogue: Institutional Circuits and the
Front-line Work of Self-Governance
* Accountability Circuits in Vocational Education and Training (Lauri
Grace)
* The Circuit of Accountability for Lifelong Learning (Cheryl Zurawski)
* Institutional Circuits in Cancer Care (Christina Sinding)
Chapter Nine. Knowledge that Counts: Points Systems and the Governance of
Danish Universities (Susan Wright)
Conclusion (Alison I. Griffith and Dorothy E. Smith)
List of Contributors