Understanding Everyday Incivility - Lane, Shelley D.
59,99 €
inkl. MwSt.
Versandkostenfrei*
Versandfertig in 1-2 Wochen
payback
30 °P sammeln
  • Gebundenes Buch

Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're "just teasing" and we're "too sensitive," coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play…mehr

Andere Kunden interessierten sich auch für
Produktbeschreibung
Understanding Everyday Incivility delves into the day-to-day annoying behaviors that color our interactions with other people, such as the use of crude language in public, family members who claim that they're "just teasing" and we're "too sensitive," coworkers who constantly interrupt us, and inflammatory remarks posted on social media sites. Shelley D. Lane explores what is considered uncivil behavior, why we label some acts as crude or selfish while others are deemed polite and proper, and how these labels often change from one context to the next. She highlights the power dynamics at play in our interactions and explains how "rude" behavior can sometimes be beneficial-and "polite" behavior can be detrimental. Rather than a simplistic manual of manners, Lane provides the tools to understand everyday incivility and strategies for responding effectively and appropriately.
Autorenporträt
Shelley D. Lane (Ph.D., University of Southern California, 1982) is the Associate Dean for Undergraduate Education in the School of Arts and Humanities at the University of Texas at Dallas. She has approximately 35 years of university and college experience that combines publication, teaching and administration. She is the author of Interpersonal Communication: Competence and Contexts, 2nd Edition, Communication in a Civil Society, and a memoir, A Stirling Diary: An intercultural Story of Communication, Connection, and Coming-of-Age. Lane was selected as a Minnie Stevens Piper Professor, which is the most distinguished higher education teaching award in Texas, and received the Distinguished Teacher in Diversity and Multicultural Education Award in 2011.