Nancy Harhut
Using Behavioral Science in Marketing
Drive Customer Action and Loyalty by Prompting Instinctive Responses
Nancy Harhut
Using Behavioral Science in Marketing
Drive Customer Action and Loyalty by Prompting Instinctive Responses
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- Produkterinnerung
Apply behavioral science techniques in key areas of marketing to drive consumer action for increased engagement and conversion rates.
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Apply behavioral science techniques in key areas of marketing to drive consumer action for increased engagement and conversion rates.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: Kogan Page
- Seitenzahl: 288
- Erscheinungstermin: 30. August 2022
- Englisch
- Abmessung: 234mm x 156mm x 24mm
- Gewicht: 585g
- ISBN-13: 9781398606685
- ISBN-10: 1398606685
- Artikelnr.: 63237500
- Verlag: Kogan Page
- Seitenzahl: 288
- Erscheinungstermin: 30. August 2022
- Englisch
- Abmessung: 234mm x 156mm x 24mm
- Gewicht: 585g
- ISBN-13: 9781398606685
- ISBN-10: 1398606685
- Artikelnr.: 63237500
Nancy Harhut is Co-Founder and Chief Creative Officer at HBT Marketing, a consultancy which specializes in applying human behavior techniques in marketing and whose clients include H&R Block, AARP and Transamerica. Based in Boston, Massachusetts, she previously held senior creative management positions with agencies within the IPG and Publicis networks, where she worked with clients including Dell, Bank of America and AT&T. A regular international conference keynoter, she has been recognized as an Online Marketing Institute Top 40 Digital Strategist and Ad Club Top 100 Creative Influencer.
Chapter
01: Emotional and rational elements in decision making; Chapter
02: Conveying customer benefits through loss aversion and the endowment effect; Chapter
03: Achieving urgency and exclusivity through the scarcity principle; Chapter
04: The reciprocity principle and the marketing value of give to get; Chapter
05: Social proof
Harnessing the power of people like us, and the people we like; Chapter
06: Storytelling
Increasing consumer involvement and engagement; Chapter
07: Autonomy bias
Harnessing the human need for control; Chapter
08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect; Chapter
09: Information gap theory
Prompting consumers to take action through curiosity and the need to know; Chapter
10: Tapping into the authority principle to stand out and prompt responses; Chapter
11: Choice architecture and status quo bias
How to use inertia to get things moving; Chapter
12: Labeling and framing
Making people see things your way; Chapter
13: Increasing action through automatic compliance triggers and reasons; Chapter
14: Maximizing the impact of your marketing copy and language; Chapter
15: Increasing desirability though triggering availability bias; Chapter
16: Creating stand out marketing communications through context, rewards and unpredictability; Chapter
17: Temporal discounting and temporal landmarks
The effects of time on behavior
01: Emotional and rational elements in decision making; Chapter
02: Conveying customer benefits through loss aversion and the endowment effect; Chapter
03: Achieving urgency and exclusivity through the scarcity principle; Chapter
04: The reciprocity principle and the marketing value of give to get; Chapter
05: Social proof
Harnessing the power of people like us, and the people we like; Chapter
06: Storytelling
Increasing consumer involvement and engagement; Chapter
07: Autonomy bias
Harnessing the human need for control; Chapter
08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect; Chapter
09: Information gap theory
Prompting consumers to take action through curiosity and the need to know; Chapter
10: Tapping into the authority principle to stand out and prompt responses; Chapter
11: Choice architecture and status quo bias
How to use inertia to get things moving; Chapter
12: Labeling and framing
Making people see things your way; Chapter
13: Increasing action through automatic compliance triggers and reasons; Chapter
14: Maximizing the impact of your marketing copy and language; Chapter
15: Increasing desirability though triggering availability bias; Chapter
16: Creating stand out marketing communications through context, rewards and unpredictability; Chapter
17: Temporal discounting and temporal landmarks
The effects of time on behavior
- Chapter - 01: Emotional and rational elements in decision making;
- Chapter - 02: Conveying customer benefits through loss aversion and the endowment effect;
- Chapter - 03: Achieving urgency and exclusivity through the scarcity principle;
- Chapter - 04: The reciprocity principle and the marketing value of give to get;
- Chapter - 05: Social proof - Harnessing the power of people like us, and the people we like;
- Chapter - 06: Storytelling - Increasing consumer involvement and engagement;
- Chapter - 07: Autonomy bias - Harnessing the human need for control;
- Chapter - 08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect;
- Chapter - 09: Information gap theory - Prompting consumers to take action through curiosity and the need to know;
- Chapter - 10: Tapping into the authority principle to stand out and prompt responses;
- Chapter - 11: Choice architecture and status quo bias - How to use inertia to get things moving;
- Chapter - 12: Labeling and framing - Making people see things your way;
- Chapter - 13: Increasing action through automatic compliance triggers and reasons;
- Chapter - 14: Maximizing the impact of your marketing copy and language;
- Chapter - 15: Increasing desirability though triggering availability bias;
- Chapter - 16: Creating stand out marketing communications through context, rewards and unpredictability;
- Chapter - 17: Temporal discounting and temporal landmarks - The effects of time on behavior
Chapter
01: Emotional and rational elements in decision making; Chapter
02: Conveying customer benefits through loss aversion and the endowment effect; Chapter
03: Achieving urgency and exclusivity through the scarcity principle; Chapter
04: The reciprocity principle and the marketing value of give to get; Chapter
05: Social proof
Harnessing the power of people like us, and the people we like; Chapter
06: Storytelling
Increasing consumer involvement and engagement; Chapter
07: Autonomy bias
Harnessing the human need for control; Chapter
08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect; Chapter
09: Information gap theory
Prompting consumers to take action through curiosity and the need to know; Chapter
10: Tapping into the authority principle to stand out and prompt responses; Chapter
11: Choice architecture and status quo bias
How to use inertia to get things moving; Chapter
12: Labeling and framing
Making people see things your way; Chapter
13: Increasing action through automatic compliance triggers and reasons; Chapter
14: Maximizing the impact of your marketing copy and language; Chapter
15: Increasing desirability though triggering availability bias; Chapter
16: Creating stand out marketing communications through context, rewards and unpredictability; Chapter
17: Temporal discounting and temporal landmarks
The effects of time on behavior
01: Emotional and rational elements in decision making; Chapter
02: Conveying customer benefits through loss aversion and the endowment effect; Chapter
03: Achieving urgency and exclusivity through the scarcity principle; Chapter
04: The reciprocity principle and the marketing value of give to get; Chapter
05: Social proof
Harnessing the power of people like us, and the people we like; Chapter
06: Storytelling
Increasing consumer involvement and engagement; Chapter
07: Autonomy bias
Harnessing the human need for control; Chapter
08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect; Chapter
09: Information gap theory
Prompting consumers to take action through curiosity and the need to know; Chapter
10: Tapping into the authority principle to stand out and prompt responses; Chapter
11: Choice architecture and status quo bias
How to use inertia to get things moving; Chapter
12: Labeling and framing
Making people see things your way; Chapter
13: Increasing action through automatic compliance triggers and reasons; Chapter
14: Maximizing the impact of your marketing copy and language; Chapter
15: Increasing desirability though triggering availability bias; Chapter
16: Creating stand out marketing communications through context, rewards and unpredictability; Chapter
17: Temporal discounting and temporal landmarks
The effects of time on behavior
- Chapter - 01: Emotional and rational elements in decision making;
- Chapter - 02: Conveying customer benefits through loss aversion and the endowment effect;
- Chapter - 03: Achieving urgency and exclusivity through the scarcity principle;
- Chapter - 04: The reciprocity principle and the marketing value of give to get;
- Chapter - 05: Social proof - Harnessing the power of people like us, and the people we like;
- Chapter - 06: Storytelling - Increasing consumer involvement and engagement;
- Chapter - 07: Autonomy bias - Harnessing the human need for control;
- Chapter - 08: Encouraging sales and loyalty through the consistency principle and the Zeigarnik effect;
- Chapter - 09: Information gap theory - Prompting consumers to take action through curiosity and the need to know;
- Chapter - 10: Tapping into the authority principle to stand out and prompt responses;
- Chapter - 11: Choice architecture and status quo bias - How to use inertia to get things moving;
- Chapter - 12: Labeling and framing - Making people see things your way;
- Chapter - 13: Increasing action through automatic compliance triggers and reasons;
- Chapter - 14: Maximizing the impact of your marketing copy and language;
- Chapter - 15: Increasing desirability though triggering availability bias;
- Chapter - 16: Creating stand out marketing communications through context, rewards and unpredictability;
- Chapter - 17: Temporal discounting and temporal landmarks - The effects of time on behavior