Carsten K W de Dreu is Associate Professor of Organizational Psychology at the University of Amsterdam. He has published various articles in international journals on the subject of minority influence, negotiation, and conflict escalaton. Evert van de Vliert is Professor of Organizational and Applied Social Psychology at the University of Groningen, Research Director of the Kurt Lewin Institute in Amsterdam and President of the International Association for Conflict Management. He has published numerous articles and several books on the subject of conflict, including Role Transitions: Exploration and Explanations (1984) and has a title forthcoming Theoretical Frontiers of Complex Interpersonal Conflict Behaviour. CONTRIBUTORS OUTSIDE WESTERN HEMISPHERE Gary A. Bornstein, Hebrew University, Jerusalem Nanne K. de Vries University of Amsterdam Ido Erev Technion -Haifa Martin C Euwema, University of Utrecht Onne Janssen University of Groningen Aukje Nauta University of Groningen Dean Tjosvold Lingham College Hong Kong
Introduction
Conflict and Performance: Benefits for Groups and Organizations
PART ONE: CONFLICT MANAGEMENT AND PERFORMANCE
Productive Conflict - Carsten K W de Dreu
The Importance of Conflict Management and Conflict Issue
Conflict within Interdependency - Dean Tjosvold
Its Value for Productivity and Individuality
The Effectiveness of Mixing Problem Solving and Forcing - Evert van de
Vliert et al
PART TWO: WITHIN-GROUP CONFLICT AND PERFORMANCE
Mitigating Groupthink by Stimulating Constructive Conlflict - Marlene E
Turner and Anthony R Pratkanis
Minority Dissent in Organizations - Carsten K W de Dreu and Nanne K De
Vries
Affective and Cognitive Conflict in Work Groups - Karen A Jehn
Increasing Performance through Value-Based Intragroup Conflict
The Effects of Conflict on Strategic Decision Making Effectiveness and
Organziational Performance - Allen A Amason and David M Schweiger
PART THREE: BETWEEN-GROUP CONFLICT AND COMPETITION
The Enhancing Effect of Intergroup Competition on Group Performance - Gary
A Bornstein and Ido Erev
Good News about Competitive People - Peter J D Carnevale and Tahira M
Probst
Productive Conflict - Linda L Putnam
Negotiation as Implicit Coordination
Constructive for Whom? The Fate of Diversity Disputes in Organizations -
Anne Donnellon and Deborah M Kolb
PART FOUR: DESIGNING INTERVENTIONS: TOWARDS APPLICATIONS
Positive Effects of Conflict - Robert A Baron
Insights from Social Cognition
Third Party Consultation as the Controlled Stimulation of Conflict - Ron
Fisher
Enhancing Performance by Conflict-Stimulating Intervention - Evert van de
Vliert
