Richard Morrow

Utilizing the 3Ms of Process Improvement

A Step-by-Step Guide to Better Outcomes Leading to Performance Excellence

• Broschiertes Buch

Produktbeschreibung

Leading change in the right direction and sustaining change is extremely difficult without relevant measures and management of those measures. Providing a leadership and management guide to achieving objectives, this book details how to use the 3Ms (Measure, Manage to Measure, Make-it-Easy) of change leadership. It includes case studies from the aviation and manufacturing industries as well as forms to facilitate implementation. The author describes a culture change method based on changing behaviors.

Produktdetails

• Verlag: Taylor & Francis
• Seitenzahl: 322
• Erscheinungstermin: 19. Juni 2012
• Englisch
• Abmessung: 251mm x 175mm x 20mm
• Gewicht: 567g
• ISBN-13: 9781439895603
• ISBN-10: 1439895600
• Artikelnr.: 34762810

Autorenporträt

Richard Morrow

Inhaltsangabe

Overview of Process Improvement and the 3Ms. Change Leadership. Resistance
to Change and Process Improvement. Process Improvement Methodologies.
Roadmap for Process Improvement. Chartering the Process Improvement Work.
Stakeholder Analysis. Finding the Root Causes, Improving, and Controlling.
Utilizing the 3Ms: Measure, Manage to the Measure, and Make It Easier. What
to Measure. Measure Risk to Achieve High Reliability. Measurement as a
System. How to Share and Communicate Measurements. 3Ms: Manage to the
Measure. 3Ms: Make It Easier. High Reliability. Summary.