Bo EdvardssonBo Enquist
Broschiertes Buch

Values-based Service for Sustainable Business

Lessons from IKEA

Versandkostenfrei!
Versandfertig in 1-2 Wochen
69,99 €
inkl. MwSt.
Weitere Ausgaben:
PAYBACK Punkte
35 °P sammeln!
This is the first book on the role of values in developing and managing service companies, emphasizing sustainable business. The authors examine the role of values in forming a service culture which creates customer value.