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"Valuing Technology"opens up new directions in the analysis of socio-technical change within organizations. Based on a major study of the introduction of management information systems in health, higher education and retailing, it explores the active role of end-users in the innovation process. Subjects covered include: * the valuing of technology via the on-going construction of needs, uses and utilities * the interplay of organizational and technological cultures * occupational identities, organizational inequalities and technological change * the gendering of technological and organizational change * interpretative flexibility and the 'stabilization' of technological systems.