This book provides comprehensive, practical guidelines on the responsibilities of those who lead, coordinate, and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers who often perform difficult and important work. This updated second edition covers volunteer selection, training, supervision and support, and legal and ethical considerations. Information is presented in an easily accessible way, using key points, summary panels and checklists.
This book provides comprehensive, practical guidelines on the responsibilities of those who lead, coordinate, and manage volunteers in small hospices, large specialist palliative care units, and in general hospitals with palliative care teams. Volunteers are key workers who often perform difficult and important work. This updated second edition covers volunteer selection, training, supervision and support, and legal and ethical considerations. Information is presented in an easily accessible way, using key points, summary panels and checklists.Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Ros Scott has spent her career in cancer and palliative care, having trained originally as a Therapeutic Radiographer. She joined CHAS in 1996 as a Volunteer Co-ordinator, becoming Head of Voluntary Services and Director of Organisational Development in 2007. As director of Organisational Development she has responsibility for Human Resources, Voluntary Services, Learning and Development, Organisational Policy and Change Management. She remains passionate about raising the profile of volunteering and the development of voluntary services in hospices and is recognised for her research and publication in this field. Previously Chair of the Help the Hospices Advisory Panel on Volunteering and the Association of Voluntary Services Managers (the professional association for hospice VSMs), she currently chairs the Association of Children's Hospices Volunteer Managers' Forum.
Inhaltsangabe
* 1: Derek Doyle: Introduction * 2: Steven Howlett: Setting the scene: the landscape of volunteering * 3: Dorothy Bates: The management role of the Voluntary Services Manager * 4: Steven Howlett: Considering Quality and Measuring Impact * 5: Sally-Ann Spencer Gray: The selection of volunteers * 6: Sally-Ann Spencer-Gray: The training and education of volunteers * 7: Gill Hamilton: The support of volunteers * 8: Mark Restall: Volunteering and legal issues * 9: Silke Lean and Patricia McDermott: Professionals working as volunteers * 10: Steve McCurley and Ros Scott: Ethical Issues for VSMs in Hospice Care * 11: Jenny Osterfield: Volunteers working in a bereavement service * 12: Ros Scott: Volunteers in a Children's Hospice * 13: Rosemary Hanley: Volunteers working in a comprehensive palliative care service in Australia * 14: Kathleen Defellippi and Mabuyi Mnguni: Volunteers working in a community palliative care service * 15: Suzanne O'Brien and Ellen Wallace: Volunteers working in a tertiary referral teaching hospital * 16: Dr Suresh Kumar: Neighbourhood Network in Palliative Care, Kerala, India * Glossary * Index
* 1: Derek Doyle: Introduction * 2: Steven Howlett: Setting the scene: the landscape of volunteering * 3: Dorothy Bates: The management role of the Voluntary Services Manager * 4: Steven Howlett: Considering Quality and Measuring Impact * 5: Sally-Ann Spencer Gray: The selection of volunteers * 6: Sally-Ann Spencer-Gray: The training and education of volunteers * 7: Gill Hamilton: The support of volunteers * 8: Mark Restall: Volunteering and legal issues * 9: Silke Lean and Patricia McDermott: Professionals working as volunteers * 10: Steve McCurley and Ros Scott: Ethical Issues for VSMs in Hospice Care * 11: Jenny Osterfield: Volunteers working in a bereavement service * 12: Ros Scott: Volunteers in a Children's Hospice * 13: Rosemary Hanley: Volunteers working in a comprehensive palliative care service in Australia * 14: Kathleen Defellippi and Mabuyi Mnguni: Volunteers working in a community palliative care service * 15: Suzanne O'Brien and Ellen Wallace: Volunteers working in a tertiary referral teaching hospital * 16: Dr Suresh Kumar: Neighbourhood Network in Palliative Care, Kerala, India * Glossary * Index
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