Thomas Pyzdek

What Every Manager Should Know about Quality

• Gebundenes Buch

Produktbeschreibung

"Offers an accessible account of quality control and features forms, worksheets, and step-by-step procedures that simplify statistical process control - showing how to build a business that will thrive in today's economy. "

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Produktdetails

• Verlag: Taylor & Francis Ltd (Sales)
• Seitenzahl: 232
• Erscheinungstermin: 28. November 1990
• Englisch
• Abmessung: 234mm x 152mm x 21mm
• Gewicht: 544g
• ISBN-13: 9780824784010
• ISBN-10: 0824784014
• Artikelnr.: 21979096

Autorenporträt

Thomas Pyzdek

Inhaltsangabe

Preface
1. Basic Concepts of Quality Control
2. Vendor Quality Assurance
3. Human Resources and Quality
4. Quality Organization and Management
5. Quality Information Systems
6. Probability and Statistics for Quality Control
7. Statistical Process Control
8. New Quality Technologies
9. The Modern Approach to Quality Management
10. The Malcolm Baldrige National Quality Award
11. Total Quality Management
Appendix
References
Index