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KEITH ROLLAG, PH.D., is an organizational researcher, management consultant, and Associate Professor of Management and Chair of the Management Division at Babson College. His work and ideas have been featured in The New York Times, Newsday, Investor's Business Daily, MIT Sloan Management Review, Wired News, Harvard Management Update, and other publications.
Contents
Acknowledgments
Part One: Why New Situations Make Us Nervous
1. Success Starts with Being New
2. Always a Newcomer
3. Nature and Nurture: The Science of Newcomer Anxiety
4. Power of Practice and Reflection
Part Two: Mastering the Five Critical Newcomer Skills
5. Introducing Yourself
6. Remembering Names
7. Asking Questions
8. Starting New Relationships
9. Performing in New Situations
Part Three: Giving Back and Getting Out There
10. Giving Back:, Helping Others When They're New
11. Get Out There and Succeed
Notes
Index