Sam Deep, Lyle Sussman

Broschiertes Buch

What to Say to Get What You Want

Strong Words For 44 Challenging Types Of Bosses, Employees, Coworkers, And Customers

Beschreibung

Is your boss a "Perfectionist," demanding flawless results? Do you have "Can-Do" employees who can't deliver? Does a "Drain" siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want provides the right words to motivate, convince, or soothe almost any personality.

Autor

Sam Deep is a consultant and trainer from Pittsburgh. Lyle Sussman, Ph.D., is Professor of Management at the University of Louisville. Their other books include Yes, You Can! (80,000 sold) and What to Say to Get What You Want (60,000 sold). The Sandler Sales Institute provides sales training through its national network of 180 affiliates.

Produktdetails

• Verlag: Basic Books
• Seitenzahl: 338
• Erscheinungstermin: 1. Januar 1992
• Englisch
• Abmessung: 216mm x 140mm x 20mm
• Gewicht: 478g
• ISBN-13: 9780201577129
• ISBN-10: 0201577127
• Artikelnr.: 21652577