Deborah M Kolb

When Talk Works

Profiles of Mediators

• Broschiertes Buch

Produktbeschreibung

Climb into the heads of some of the most respected mediators in the business. Jimmy Carter, Linda Colburn, Lawrence Susskind and other luminaries take you behind the scenes and share their insights, techniques, and experiences in twelve personal, interview-based profiles. Their compelling stories illustrate the many ways to "make talk work," making this a uniquely pragmatic, inspiring resource for both working practitioners and aspirants to the field.

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Produktdetails

• Verlag: Wiley
• Seitenzahl: 544
• Erscheinungstermin: 15. Juli 1997
• Englisch
• Abmessung: 229mm x 152mm x 29mm
• Gewicht: 767g
• ISBN-13: 9780787910907
• ISBN-10: 0787910902
• Artikelnr.: 21688900

Autorenporträt

DEBORAH M. KOLB is executive director of the Program on Negotiation at Harvard Law School and professor of management at the Simmons College Graduate School of Management.

Inhaltsangabe

Preface xiii
The Authors xvii
Introduction
Another Way to Settle Disputes: The Practice of Meditation 1
Deborah M. Kolb
Part One The Professionals
1 Frances Butler: Questions That Lead to Answers in Child Custody Mediation
17
Kenneth Kressel
2 Patrick Davis: "To Bring Out the Best ... To Undo a Little Pain" in
Special Education Mediation 61
Susan S. Silbey
3 Howard Bellman: Using "Bundles of Input" to Negotiate an Environmental
Dispute 105
Christine B. Harrington
4 William Hobgood: "Conditioning" Parties in Labor Grievances 149
Deborah M. Kolb
5 Patrick Phear: Control, Commitment, and Minor Miracles in Family and
Divorce Mediation 191
Austin Sarat
Part Two Builders of the Field
6 Albie M. Davis: Community Mediation as Community Organizing 245
Sally Engle Merry
7 Eric Green: finding Alternatives to Litigation in Business Disputes 279
Lavinia E. Hall
8 Lawrence Susskind: Activist Mediation and Public Disputes 309
John Forester
Part Three Extending the Reach of Mediation
9 Juju Atkinson: Blurring the Distinction Between Mediation and
Adjudication 359
William M. O'Barr
10 Jimmy Carter: The Power of Moral Suasion in International Mediation 375
Eileen F. Babbitt
11 Linda Colburn: On-the Spot Mediation in a Public Housing Project 395
Neal Milner
12 Joseph Elder: Quiet Peacemaking in a Civil War 427
Thomas Princen
Conclusion
The Realities of Making Talk Work 459
Deborah M. Kolb and Kenneth Kressel
Index 495