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Packed with insights from extraordinary women who have climbed the corporate ladder--including former McDonald's president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz Lange--Who Says It's a Man's World reveals the measurable action steps needed to excel in each of the five reputation-enhancing business areas: personal development, social skills, effectiveness, team building, and leadership. Complete with an eye-opening "promotability" assessment, an ideal "success profile," and the latest research on women in the workplace, Emily Bennington's book provides readers with…mehr
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Packed with insights from extraordinary women who have climbed the corporate ladder--including former McDonald's president Jan Fields, JetBlue cofounder Ann Rhoades, and fashion pioneer Liz Lange--Who Says It's a Man's World reveals the measurable action steps needed to excel in each of the five reputation-enhancing business areas: personal development, social skills, effectiveness, team building, and leadership. Complete with an eye-opening "promotability" assessment, an ideal "success profile," and the latest research on women in the workplace, Emily Bennington's book provides readers with everything they need to achieve their professional goals. For the first time in US history, women form the majority of the workforce, filling more managerial positions than their male counterparts. The Atlantic has called it the "end of men." While this may be an overstatement, one thing is certain: today's women are primed to take over the corporate world--and Who Says It's a Man's World is just the resource they need to ensure they don't stumble on the way up.
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Hinweis: Dieser Artikel kann nur an eine deutsche Lieferadresse ausgeliefert werden.
Produktdetails
- Produktdetails
- Verlag: AMACOM / McGraw-Hill Professional
- SPE
- Seitenzahl: 240
- Erscheinungstermin: 10. Januar 2013
- Englisch
- Abmessung: 236mm x 159mm x 27mm
- Gewicht: 498g
- ISBN-13: 9780814431870
- ISBN-10: 0814431879
- Artikelnr.: 36686104
- Herstellerkennzeichnung
- Libri GmbH
- Europaallee 1
- 36244 Bad Hersfeld
- 06621 890
- Verlag: AMACOM / McGraw-Hill Professional
- SPE
- Seitenzahl: 240
- Erscheinungstermin: 10. Januar 2013
- Englisch
- Abmessung: 236mm x 159mm x 27mm
- Gewicht: 498g
- ISBN-13: 9780814431870
- ISBN-10: 0814431879
- Artikelnr.: 36686104
- Herstellerkennzeichnung
- Libri GmbH
- Europaallee 1
- 36244 Bad Hersfeld
- 06621 890
EMILY BENNINGTON is a frequent speaker on the topic of career success and has been featured on Fox Business, CNN, and ABC, and quoted in publications including the Wall Street Journal, New York Post, and Washington Post Express. She is a contributing writer for Monster.com, a featured blogger for The Huffington Post, Forbes Woman, and US News and World Report, and coauthor of Effective Immediately.
CONTENTS
Foreword by Ann Rhoades, Founding Executive
of JetBlue Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . XIII
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . XV
Introduction: Ding, Dong! The Bitch Is Dead . . . . . . . . . . . . . . . .
. 1
You Crafty Career Planner, You: How to Use This Book . . . . 6
PART ONE: CUT THE CRAP
Section 1: Self-Awareness
1 Getting Rid of the "Hob” on Your Brain . . . . . . . . . . . . . . . . .
. 11
The Three Biggest Career-Killing Hobs
and How to Handle Them . . . . . . . . . . . . . . . . . . . . . . . . . 13
Woman 2 Woman: Knowing Your Worth . . . . . . . . . . . . . . . 17
2 If Busy Were the Indicator of Success,
We'd All Be Billionaires . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 19
3 Reining in the Mommy Guilt . . . . . . . . . . . . . . . . . . . . . . .
. . . . 23
Sanity 101: Five Must-Have Tradeoffs
for Working Moms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 27
Woman 2 Woman: On Parenting vs. and Career. . . . . . . . . . 29
4 Om the Job: How to Beat Stress and Anxiety. . . . . . . . . . . . . . .
33
Keeping in Mind @ Work . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 36
Action Plan: Self-Awareness Goals . . . . . . . . . . . . . . . . . . . . .
41
Section 2: Social Skills
5 Indirect, Emotions, and Tears (Oh, My!) . . . . . . . . . . . . . . . . .
. 44
Why Surveyed Women Preferred Male Bosses . . . . . . . . . . . 46
Attention Crybabies! . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 53
6 Competition (Yeah, Let's Talk About It) . . . . . . . . . . . . . . . . .
. . 55
Why Do Comparisons Trip Us Up So Much?. . . . . . . . . . . . 56
The Real C-Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 59
7 Seriously, Don't Bring Sexy Back . . . . . . . . . . . . . . . . . . . .
. . . . . 61
Woman 2 Woman: On Harassment . . . . . . . . . . . . . . . . . . . . 66
How to Handle: Tricky Social Situations @ Work . . . . . . . . . . . . . 68
Action Plan: Social Skills Goals . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 76
PART TWO: CALL IN THE GOOD STUFF
Section 3: Personal Effectiveness
8 Be More to Do More: Creating Your Virtues,
Intentions, and Goals (VIG) List. . . . . . . . . . . . . . . . . . . . . .
. . . 81
Virtues: Your Evergreen Self . . . . . . . . . . . . . . . . . . . . . . .
. . . 83
Intentions: Your Present Self. . . . . . . . . . . . . . . . . . . . . . .
. . . 87
Goals: Your Future Self . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
So . . .Now It's Your Turn . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
9 Building VIG-ilicious Habits. . . . . . . . . . . . . . . . . . . . . . .
. . . . . 93
VIG-ilicious Scorecard A . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 96
VIG-ilicious Scorecard B. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 96
10 Six Ways to Earn Respect Under the Corporate
Umbrella . . . and Seven Ways to Screw It Up Royally . . . . . . 99
Small Business versus Large Organizations:
Two Different Cultures, Two Different Games . . . . . . . 100
Woman 2 Woman: Owning Your Career. . . . . . . . . . . . . . 108
11 A Note to New Grads . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 110
Must-Have Skill #1: Communication. . . . . . . . . . . . . . . . . 112
Must-Have Skill #2: Critical Thinking
and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . .
113
Woman 2 Woman: Get the Job Before
You Get the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 114
How to Handle: Tricky Service Situations @ Work. . . . . . . . . . . . 116
Action Plan: Personal Effectiveness Goals. . . . . . . . . . . . . . . . .
. . 129
Section 4: Team Development
12 Women Were Raised to Be Nice. So What? . . . . . . . . . . . . . 134
13 The Cure for Fake Harmony: 100 Coaching
Questions for Team Leaders . . . . . . . . . . . . . . . . . . . . . . . .
. . 138
14 Solve the Freakin Problem! (Plus: Two Really
Simple Anger Management Techniques) . . . . . . . . . . . . . . . . 149
When The Sh*t Hits the Fan—H.E.A.L. . . . . . . . . . . . . . 151
Woman 2 Woman: Managing Through
Turbulent Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 158
How to Handle: Tricky Team Situations @ Work. . . . . . . . . . . . . 161
Action Plan: Team Development Goals. . . . . . . . . . . . . . . . . . . .
. 168
PART THREE: ALIGN WITH WHAT WORKS
Section 5: Leadership
15 Having Authority Is Like Having a Gun in Your Closet:
There If You Need It, but Hopefully You Won't Have
to Pull the Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 173
Leading from Where You Are . . . . . . . . . . . . . . . . . . . . . . 175
Meeting Other People Where They Are . . . . . . . . . . . . . . 177
No Like-y? No Problem. . . . . . . . . . . . . . . . . . . . . . . . . . .
179
Influence Right Now. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 180
Woman 2 Woman: Finding Your Voice . . . . . . . . . . . . . . . 182
16 That's Great and All, but Nobody Knows Who You Are. . . . 184
What's Your Worth?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 186
The Difference Between Mentors and Sponsors . . . . . . . . 188
Woman 2 Woman: On Networking. . . . . . . . . . . . . . . . . . 189
How to Handle: Tricky Leadership Situations @ Work . . . . . . . . 192
Action Plan: Leadership Goals . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 197
Section 6: Toolbox
Tool 1: Career Plan Template. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 200
Tool 2: Six-Month Check-In Template . . . . . . . . . . . . . . . . . . . .
. 203
Tool 3: Personal Career Assessment . . . . . . . . . . . . . . . . . . . .
. . . . 205
Tool 4: Leadership Readiness Assessment . . . . . . . . . . . . . . . . . .
. 208
Tool 5: 20 Things Every Career Woman Must Know . . . . . . . . . 211
Epilogue: The Glass Ceiling Is
Only There If You Think It Is . . . . . . . . . . . . . . . . . . . . . . .
. . . 213
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 217
Foreword by Ann Rhoades, Founding Executive
of JetBlue Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . XIII
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . XV
Introduction: Ding, Dong! The Bitch Is Dead . . . . . . . . . . . . . . . .
. 1
You Crafty Career Planner, You: How to Use This Book . . . . 6
PART ONE: CUT THE CRAP
Section 1: Self-Awareness
1 Getting Rid of the "Hob” on Your Brain . . . . . . . . . . . . . . . . .
. 11
The Three Biggest Career-Killing Hobs
and How to Handle Them . . . . . . . . . . . . . . . . . . . . . . . . . 13
Woman 2 Woman: Knowing Your Worth . . . . . . . . . . . . . . . 17
2 If Busy Were the Indicator of Success,
We'd All Be Billionaires . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 19
3 Reining in the Mommy Guilt . . . . . . . . . . . . . . . . . . . . . . .
. . . . 23
Sanity 101: Five Must-Have Tradeoffs
for Working Moms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 27
Woman 2 Woman: On Parenting vs. and Career. . . . . . . . . . 29
4 Om the Job: How to Beat Stress and Anxiety. . . . . . . . . . . . . . .
33
Keeping in Mind @ Work . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 36
Action Plan: Self-Awareness Goals . . . . . . . . . . . . . . . . . . . . .
41
Section 2: Social Skills
5 Indirect, Emotions, and Tears (Oh, My!) . . . . . . . . . . . . . . . . .
. 44
Why Surveyed Women Preferred Male Bosses . . . . . . . . . . . 46
Attention Crybabies! . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 53
6 Competition (Yeah, Let's Talk About It) . . . . . . . . . . . . . . . . .
. . 55
Why Do Comparisons Trip Us Up So Much?. . . . . . . . . . . . 56
The Real C-Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 59
7 Seriously, Don't Bring Sexy Back . . . . . . . . . . . . . . . . . . . .
. . . . . 61
Woman 2 Woman: On Harassment . . . . . . . . . . . . . . . . . . . . 66
How to Handle: Tricky Social Situations @ Work . . . . . . . . . . . . . 68
Action Plan: Social Skills Goals . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 76
PART TWO: CALL IN THE GOOD STUFF
Section 3: Personal Effectiveness
8 Be More to Do More: Creating Your Virtues,
Intentions, and Goals (VIG) List. . . . . . . . . . . . . . . . . . . . . .
. . . 81
Virtues: Your Evergreen Self . . . . . . . . . . . . . . . . . . . . . . .
. . . 83
Intentions: Your Present Self. . . . . . . . . . . . . . . . . . . . . . .
. . . 87
Goals: Your Future Self . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
So . . .Now It's Your Turn . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
9 Building VIG-ilicious Habits. . . . . . . . . . . . . . . . . . . . . . .
. . . . . 93
VIG-ilicious Scorecard A . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 96
VIG-ilicious Scorecard B. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 96
10 Six Ways to Earn Respect Under the Corporate
Umbrella . . . and Seven Ways to Screw It Up Royally . . . . . . 99
Small Business versus Large Organizations:
Two Different Cultures, Two Different Games . . . . . . . 100
Woman 2 Woman: Owning Your Career. . . . . . . . . . . . . . 108
11 A Note to New Grads . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 110
Must-Have Skill #1: Communication. . . . . . . . . . . . . . . . . 112
Must-Have Skill #2: Critical Thinking
and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . .
113
Woman 2 Woman: Get the Job Before
You Get the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 114
How to Handle: Tricky Service Situations @ Work. . . . . . . . . . . . 116
Action Plan: Personal Effectiveness Goals. . . . . . . . . . . . . . . . .
. . 129
Section 4: Team Development
12 Women Were Raised to Be Nice. So What? . . . . . . . . . . . . . 134
13 The Cure for Fake Harmony: 100 Coaching
Questions for Team Leaders . . . . . . . . . . . . . . . . . . . . . . . .
. . 138
14 Solve the Freakin Problem! (Plus: Two Really
Simple Anger Management Techniques) . . . . . . . . . . . . . . . . 149
When The Sh*t Hits the Fan—H.E.A.L. . . . . . . . . . . . . . 151
Woman 2 Woman: Managing Through
Turbulent Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 158
How to Handle: Tricky Team Situations @ Work. . . . . . . . . . . . . 161
Action Plan: Team Development Goals. . . . . . . . . . . . . . . . . . . .
. 168
PART THREE: ALIGN WITH WHAT WORKS
Section 5: Leadership
15 Having Authority Is Like Having a Gun in Your Closet:
There If You Need It, but Hopefully You Won't Have
to Pull the Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 173
Leading from Where You Are . . . . . . . . . . . . . . . . . . . . . . 175
Meeting Other People Where They Are . . . . . . . . . . . . . . 177
No Like-y? No Problem. . . . . . . . . . . . . . . . . . . . . . . . . . .
179
Influence Right Now. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 180
Woman 2 Woman: Finding Your Voice . . . . . . . . . . . . . . . 182
16 That's Great and All, but Nobody Knows Who You Are. . . . 184
What's Your Worth?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 186
The Difference Between Mentors and Sponsors . . . . . . . . 188
Woman 2 Woman: On Networking. . . . . . . . . . . . . . . . . . 189
How to Handle: Tricky Leadership Situations @ Work . . . . . . . . 192
Action Plan: Leadership Goals . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 197
Section 6: Toolbox
Tool 1: Career Plan Template. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 200
Tool 2: Six-Month Check-In Template . . . . . . . . . . . . . . . . . . . .
. 203
Tool 3: Personal Career Assessment . . . . . . . . . . . . . . . . . . . .
. . . . 205
Tool 4: Leadership Readiness Assessment . . . . . . . . . . . . . . . . . .
. 208
Tool 5: 20 Things Every Career Woman Must Know . . . . . . . . . 211
Epilogue: The Glass Ceiling Is
Only There If You Think It Is . . . . . . . . . . . . . . . . . . . . . . .
. . . 213
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 217
CONTENTS
Foreword by Ann Rhoades, Founding Executive
of JetBlue Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . XIII
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . XV
Introduction: Ding, Dong! The Bitch Is Dead . . . . . . . . . . . . . . . .
. 1
You Crafty Career Planner, You: How to Use This Book . . . . 6
PART ONE: CUT THE CRAP
Section 1: Self-Awareness
1 Getting Rid of the "Hob” on Your Brain . . . . . . . . . . . . . . . . .
. 11
The Three Biggest Career-Killing Hobs
and How to Handle Them . . . . . . . . . . . . . . . . . . . . . . . . . 13
Woman 2 Woman: Knowing Your Worth . . . . . . . . . . . . . . . 17
2 If Busy Were the Indicator of Success,
We'd All Be Billionaires . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 19
3 Reining in the Mommy Guilt . . . . . . . . . . . . . . . . . . . . . . .
. . . . 23
Sanity 101: Five Must-Have Tradeoffs
for Working Moms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 27
Woman 2 Woman: On Parenting vs. and Career. . . . . . . . . . 29
4 Om the Job: How to Beat Stress and Anxiety. . . . . . . . . . . . . . .
33
Keeping in Mind @ Work . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 36
Action Plan: Self-Awareness Goals . . . . . . . . . . . . . . . . . . . . .
41
Section 2: Social Skills
5 Indirect, Emotions, and Tears (Oh, My!) . . . . . . . . . . . . . . . . .
. 44
Why Surveyed Women Preferred Male Bosses . . . . . . . . . . . 46
Attention Crybabies! . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 53
6 Competition (Yeah, Let's Talk About It) . . . . . . . . . . . . . . . . .
. . 55
Why Do Comparisons Trip Us Up So Much?. . . . . . . . . . . . 56
The Real C-Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 59
7 Seriously, Don't Bring Sexy Back . . . . . . . . . . . . . . . . . . . .
. . . . . 61
Woman 2 Woman: On Harassment . . . . . . . . . . . . . . . . . . . . 66
How to Handle: Tricky Social Situations @ Work . . . . . . . . . . . . . 68
Action Plan: Social Skills Goals . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 76
PART TWO: CALL IN THE GOOD STUFF
Section 3: Personal Effectiveness
8 Be More to Do More: Creating Your Virtues,
Intentions, and Goals (VIG) List. . . . . . . . . . . . . . . . . . . . . .
. . . 81
Virtues: Your Evergreen Self . . . . . . . . . . . . . . . . . . . . . . .
. . . 83
Intentions: Your Present Self. . . . . . . . . . . . . . . . . . . . . . .
. . . 87
Goals: Your Future Self . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
So . . .Now It's Your Turn . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
9 Building VIG-ilicious Habits. . . . . . . . . . . . . . . . . . . . . . .
. . . . . 93
VIG-ilicious Scorecard A . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 96
VIG-ilicious Scorecard B. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 96
10 Six Ways to Earn Respect Under the Corporate
Umbrella . . . and Seven Ways to Screw It Up Royally . . . . . . 99
Small Business versus Large Organizations:
Two Different Cultures, Two Different Games . . . . . . . 100
Woman 2 Woman: Owning Your Career. . . . . . . . . . . . . . 108
11 A Note to New Grads . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 110
Must-Have Skill #1: Communication. . . . . . . . . . . . . . . . . 112
Must-Have Skill #2: Critical Thinking
and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . .
113
Woman 2 Woman: Get the Job Before
You Get the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 114
How to Handle: Tricky Service Situations @ Work. . . . . . . . . . . . 116
Action Plan: Personal Effectiveness Goals. . . . . . . . . . . . . . . . .
. . 129
Section 4: Team Development
12 Women Were Raised to Be Nice. So What? . . . . . . . . . . . . . 134
13 The Cure for Fake Harmony: 100 Coaching
Questions for Team Leaders . . . . . . . . . . . . . . . . . . . . . . . .
. . 138
14 Solve the Freakin Problem! (Plus: Two Really
Simple Anger Management Techniques) . . . . . . . . . . . . . . . . 149
When The Sh*t Hits the Fan—H.E.A.L. . . . . . . . . . . . . . 151
Woman 2 Woman: Managing Through
Turbulent Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 158
How to Handle: Tricky Team Situations @ Work. . . . . . . . . . . . . 161
Action Plan: Team Development Goals. . . . . . . . . . . . . . . . . . . .
. 168
PART THREE: ALIGN WITH WHAT WORKS
Section 5: Leadership
15 Having Authority Is Like Having a Gun in Your Closet:
There If You Need It, but Hopefully You Won't Have
to Pull the Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 173
Leading from Where You Are . . . . . . . . . . . . . . . . . . . . . . 175
Meeting Other People Where They Are . . . . . . . . . . . . . . 177
No Like-y? No Problem. . . . . . . . . . . . . . . . . . . . . . . . . . .
179
Influence Right Now. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 180
Woman 2 Woman: Finding Your Voice . . . . . . . . . . . . . . . 182
16 That's Great and All, but Nobody Knows Who You Are. . . . 184
What's Your Worth?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 186
The Difference Between Mentors and Sponsors . . . . . . . . 188
Woman 2 Woman: On Networking. . . . . . . . . . . . . . . . . . 189
How to Handle: Tricky Leadership Situations @ Work . . . . . . . . 192
Action Plan: Leadership Goals . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 197
Section 6: Toolbox
Tool 1: Career Plan Template. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 200
Tool 2: Six-Month Check-In Template . . . . . . . . . . . . . . . . . . . .
. 203
Tool 3: Personal Career Assessment . . . . . . . . . . . . . . . . . . . .
. . . . 205
Tool 4: Leadership Readiness Assessment . . . . . . . . . . . . . . . . . .
. 208
Tool 5: 20 Things Every Career Woman Must Know . . . . . . . . . 211
Epilogue: The Glass Ceiling Is
Only There If You Think It Is . . . . . . . . . . . . . . . . . . . . . . .
. . . 213
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 217
Foreword by Ann Rhoades, Founding Executive
of JetBlue Airways . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . XIII
Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . XV
Introduction: Ding, Dong! The Bitch Is Dead . . . . . . . . . . . . . . . .
. 1
You Crafty Career Planner, You: How to Use This Book . . . . 6
PART ONE: CUT THE CRAP
Section 1: Self-Awareness
1 Getting Rid of the "Hob” on Your Brain . . . . . . . . . . . . . . . . .
. 11
The Three Biggest Career-Killing Hobs
and How to Handle Them . . . . . . . . . . . . . . . . . . . . . . . . . 13
Woman 2 Woman: Knowing Your Worth . . . . . . . . . . . . . . . 17
2 If Busy Were the Indicator of Success,
We'd All Be Billionaires . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 19
3 Reining in the Mommy Guilt . . . . . . . . . . . . . . . . . . . . . . .
. . . . 23
Sanity 101: Five Must-Have Tradeoffs
for Working Moms . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 27
Woman 2 Woman: On Parenting vs. and Career. . . . . . . . . . 29
4 Om the Job: How to Beat Stress and Anxiety. . . . . . . . . . . . . . .
33
Keeping in Mind @ Work . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 36
Action Plan: Self-Awareness Goals . . . . . . . . . . . . . . . . . . . . .
41
Section 2: Social Skills
5 Indirect, Emotions, and Tears (Oh, My!) . . . . . . . . . . . . . . . . .
. 44
Why Surveyed Women Preferred Male Bosses . . . . . . . . . . . 46
Attention Crybabies! . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 53
6 Competition (Yeah, Let's Talk About It) . . . . . . . . . . . . . . . . .
. . 55
Why Do Comparisons Trip Us Up So Much?. . . . . . . . . . . . 56
The Real C-Word . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 59
7 Seriously, Don't Bring Sexy Back . . . . . . . . . . . . . . . . . . . .
. . . . . 61
Woman 2 Woman: On Harassment . . . . . . . . . . . . . . . . . . . . 66
How to Handle: Tricky Social Situations @ Work . . . . . . . . . . . . . 68
Action Plan: Social Skills Goals . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 76
PART TWO: CALL IN THE GOOD STUFF
Section 3: Personal Effectiveness
8 Be More to Do More: Creating Your Virtues,
Intentions, and Goals (VIG) List. . . . . . . . . . . . . . . . . . . . . .
. . . 81
Virtues: Your Evergreen Self . . . . . . . . . . . . . . . . . . . . . . .
. . . 83
Intentions: Your Present Self. . . . . . . . . . . . . . . . . . . . . . .
. . . 87
Goals: Your Future Self . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
So . . .Now It's Your Turn . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 89
9 Building VIG-ilicious Habits. . . . . . . . . . . . . . . . . . . . . . .
. . . . . 93
VIG-ilicious Scorecard A . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . 96
VIG-ilicious Scorecard B. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 96
10 Six Ways to Earn Respect Under the Corporate
Umbrella . . . and Seven Ways to Screw It Up Royally . . . . . . 99
Small Business versus Large Organizations:
Two Different Cultures, Two Different Games . . . . . . . 100
Woman 2 Woman: Owning Your Career. . . . . . . . . . . . . . 108
11 A Note to New Grads . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 110
Must-Have Skill #1: Communication. . . . . . . . . . . . . . . . . 112
Must-Have Skill #2: Critical Thinking
and Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . .
113
Woman 2 Woman: Get the Job Before
You Get the Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 114
How to Handle: Tricky Service Situations @ Work. . . . . . . . . . . . 116
Action Plan: Personal Effectiveness Goals. . . . . . . . . . . . . . . . .
. . 129
Section 4: Team Development
12 Women Were Raised to Be Nice. So What? . . . . . . . . . . . . . 134
13 The Cure for Fake Harmony: 100 Coaching
Questions for Team Leaders . . . . . . . . . . . . . . . . . . . . . . . .
. . 138
14 Solve the Freakin Problem! (Plus: Two Really
Simple Anger Management Techniques) . . . . . . . . . . . . . . . . 149
When The Sh*t Hits the Fan—H.E.A.L. . . . . . . . . . . . . . 151
Woman 2 Woman: Managing Through
Turbulent Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. 158
How to Handle: Tricky Team Situations @ Work. . . . . . . . . . . . . 161
Action Plan: Team Development Goals. . . . . . . . . . . . . . . . . . . .
. 168
PART THREE: ALIGN WITH WHAT WORKS
Section 5: Leadership
15 Having Authority Is Like Having a Gun in Your Closet:
There If You Need It, but Hopefully You Won't Have
to Pull the Trigger . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 173
Leading from Where You Are . . . . . . . . . . . . . . . . . . . . . . 175
Meeting Other People Where They Are . . . . . . . . . . . . . . 177
No Like-y? No Problem. . . . . . . . . . . . . . . . . . . . . . . . . . .
179
Influence Right Now. . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . 180
Woman 2 Woman: Finding Your Voice . . . . . . . . . . . . . . . 182
16 That's Great and All, but Nobody Knows Who You Are. . . . 184
What's Your Worth?. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 186
The Difference Between Mentors and Sponsors . . . . . . . . 188
Woman 2 Woman: On Networking. . . . . . . . . . . . . . . . . . 189
How to Handle: Tricky Leadership Situations @ Work . . . . . . . . 192
Action Plan: Leadership Goals . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 197
Section 6: Toolbox
Tool 1: Career Plan Template. . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 200
Tool 2: Six-Month Check-In Template . . . . . . . . . . . . . . . . . . . .
. 203
Tool 3: Personal Career Assessment . . . . . . . . . . . . . . . . . . . .
. . . . 205
Tool 4: Leadership Readiness Assessment . . . . . . . . . . . . . . . . . .
. 208
Tool 5: 20 Things Every Career Woman Must Know . . . . . . . . . 211
Epilogue: The Glass Ceiling Is
Only There If You Think It Is . . . . . . . . . . . . . . . . . . . . . . .
. . . 213
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . 217