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Are you ready to rise to the top of your game and become your very best, gaining new insights and reaching the highest heights? Whether you've been in the field for twenty minutes or twenty years, this book is a "must" resource you will refer to again and again! Finally! A book for executive assistants written by executive assistants! Overflowing with secrets, tips, and tools of the profession, this book is a ready resource created by those who "walk the walk and talk the talk" of the complex administrative professional role. They really "get it." Inspired by the Office Dynamics 18th Annual…mehr

Produktbeschreibung
Are you ready to rise to the top of your game and become your very best, gaining new insights and reaching the highest heights? Whether you've been in the field for twenty minutes or twenty years, this book is a "must" resource you will refer to again and again! Finally! A book for executive assistants written by executive assistants! Overflowing with secrets, tips, and tools of the profession, this book is a ready resource created by those who "walk the walk and talk the talk" of the complex administrative professional role. They really "get it." Inspired by the Office Dynamics 18th Annual Conference for Administrative Excellence, the authors drew on the attendees' knowledge as well as their own years of experience to develop the content for this book. Who Took My Pen ... Again? offers practical, creative strategies for achieving success and building leadership attributes, compiled from the diverse experiences of high-achieving administrative professionals in a wide variety of businesses and industries, representing four generations of experienced and highly-seasoned executive assistants. It will change your life. You Will Learn: * Be future focused * To bring peace to every situation * Be your own cheerleader! * Have the courage to be the best * Accept fresh, new ideas * Be creative * Live your values at work * Be resourceful * Create calm out of chaos * Partner with your leader * This book . . . * Offers real-life success stories! * Provides ignition for positive change! * Infuses life with confidence! * Provides seasoned administrative professionals' best ideas! * Soars over hurdles with stand-out savvy! * Lights or rekindles the fires of career passion! Chapters Include: 1. ACCOUNTABILITY: how to be responsible and be present. 2. AMBASSADOR: how to behave and treat people while speaking up and solving problems. 3. ATTITUDE: guarding your attitude, creating an approachable atmosphere. 4. CHANGE AGENT: adding value by strategically re-thinking what has always been done. 5. COMMUNICATE: getting your point across in a clear and concise manner. 6. COST EFFECTIVE: understanding your and your company's mindset on finance. 7. CREATIVE THINKER: silencing your inner critic and thinking beyond the status quo. 8. (BE) COURAGEOUS: choosing to master fear by taking appropriate action. 9. DECISION MAKER: setting aside your own bias to see the big picture. 10. FUTURE FOCUSED: following futurists and trend setters. 11. INVEST (IN YOURSELF): being the one to make life happen for you. 12. INVESTIGATE: what to ask and asking the next question. 13. LEAD: it's not just for managers. 14. NETWORK: building helpful relationships. 15. ORGANIZE: knowing it and doing it are two different things. 16. PEER SYNERGY: valuing diversity and leveraging strengths. 17. PROMOTE: understanding your business and being its' cheerleader. 18. QUOTABLE: pick-me-up wisdom and wit gathered by authors. 19. REVEAL: transparency without TMI. 20. SHOWCASE (YOUR TALENTS): hone in on what makes you great. 21. SUPPORT (THE EXECUTIVE): juggling priorities without struggling. 22. TECHNOLOGY (TANGO): be an ardent adopter of emerging trends and technologies. 23. TRUST: trusting others, and being trustworthy.
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Autorenporträt
Joan Burge is known as the red-lipstick-wearing Rock Star of administrative and executive assistant training and a successful entrepreneur who created a unique niche in 1990 by founding a training company that would uniquely provide sophisticated, robust educational programs and information to administrative professionals.Joan is an accomplished author (8 books), professional speaker, consultant, and corporate trainer. She is the creator of The Annual Conference for Administrative Excellence(TM); World Class Assistant(TM) Certification course; Star Achievement Series(R) Certification and Designation course; 30+ customized workshops, 200+ educational videos, 150+ articles, and nearly 1,000 blog posts for executive and administrative assistants.Her company, Office Dynamics International, is a global industry leader which offers a broad range of solutions and provides high-performance, sophisticated executive and administrative assistant training and coaching. One thing is clear: Executive assistants, their executives, HR business partners, administrators, and managers have come to rely on Office Dynamics International because only Joan is Joan.Joan Burge is an original; the foremost expert in the demanding field of management support. She put in the hard work and high investment required to earn the reputational excellence and uncompromising trust of leaders in business. She illuminates through her empowering teaching, building better work relationships between executives and their assistants.Joan's never-ending quest to provide top-notch educational programs has earned the respect of premier clients like Cisco Systems, AT&T, Kindred Healthcare, The Boeing Co., Humana Inc., Sunoco, Nokia, Procter & Gamble, Nationwide Insurance, and Chevron.