Who's in Charge? Responsibility for the Public Library Service - Coates, Tim
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Tim Coates' report on the management of public libraries in Great Britain attracted wide attention when it was first published in 2004 and has been used in many countries as a training manual and the focus for discussion

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Tim Coates' report on the management of public libraries in Great Britain attracted wide attention when it was first published in 2004 and has been used in many countries as a training manual and the focus for discussion