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The author puts forward a theoretical framework for understanding consumerism in health care and its relation to professionalism. She explains why consumers and professionals may intuitively perceive some standards as lower or higher than others, and gives examples of good and bad practice.

Produktbeschreibung
The author puts forward a theoretical framework for understanding consumerism in health care and its relation to professionalism. She explains why consumers and professionals may intuitively perceive some standards as lower or higher than others, and gives examples of good and bad practice.
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