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In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour. Win at Work covers all the areas that we can change and take into our own hands such as winning with people, winning in the workplace, team tips, rules for making great impressions, how to achieve success. Each section contains approximately 20 short snappy chapters with research references from a number of countries and anecdotal stories from the author's experiences around the world.

Produktbeschreibung
In today's competitive work environment it is essential to get ahead and get noticed. We do have control over our success in life - we have an opportunity, every day, to change the odds in our favour. Win at Work covers all the areas that we can change and take into our own hands such as winning with people, winning in the workplace, team tips, rules for making great impressions, how to achieve success. Each section contains approximately 20 short snappy chapters with research references from a number of countries and anecdotal stories from the author's experiences around the world.
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Autorenporträt
Shaun Belding is an author, speaker and leading global expert on customer experience, service recovery, leadership and building positive workplace cultures. He has helped organizations create outstanding internal and external experiences for over 25 years. Shaun is CEO of The Belding Group of Companies, an award-winning consulting and training company.