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In today's challenging competition among businesses in different types of industries, call centers play an important role as a tool commonly used by organizations to outsource workload overseas. One of the major reasons is for a business to remain in the competition arena against other competitors particularly those in the same industry. This type of strategy not only benefits the business itself but also third-world countries overseas. It offers individuals in a certain country job opportunities as call center agents with promising monthly salary. This study investigated the benefits of being…mehr

Produktbeschreibung
In today's challenging competition among businesses in different types of industries, call centers play an important role as a tool commonly used by organizations to outsource workload overseas. One of the major reasons is for a business to remain in the competition arena against other competitors particularly those in the same industry. This type of strategy not only benefits the business itself but also third-world countries overseas. It offers individuals in a certain country job opportunities as call center agents with promising monthly salary. This study investigated the benefits of being a call center agent, its health implications and work habits as such.
Autorenporträt
Prof. Rabel B. Catayoc was an HR Practitioner in distribution and manufacturing industries. Currently he is a full time college instructor. He earned his Bachelor's degree in business administration major in Human Resource Development Management (BSBA-HRDM) at Capitol University (CU) and Master in Business Management (MBM) at the same school.