Elizabeth J. AltmanWorkforce Ecosystems
Reaching Strategic Goals with People, Partners, and Technologies
Elizabeth J. Altman is Associate Professor of Management at the Manning School of Business, University of Massachusetts Lowell, and Guest Editor, Future of Workforce for MIT Sloan Management Review. She is coauthor of The Innovator’s Guide to Growth. David Kiron is the Editorial Director of Research at MIT Sloan Management Review and Program Lead for its Big Ideas research initiatives. He is coeditor of The Consumer Society and Human Well-being and Economic Goals. Jeff Schwartz is Vice President, Insights and Impact, Gloat, and Adjunct Professor, Columbia Business School. He is the author of Work Disrupted. Robin Jones is Principal, US Workforce Transformation Leader, Deloitte Consulting LLP.
Series Foreword vii
Introduction 1
Part I: Introducing Workforce Ecosystems
1 Addressing an Extended Workforce 19
2 What Is a Workforce Ecosystem? 33
3 Strategy and Workforce Ecosystems 43
Part II: Orchestrating Workforce Ecosystems
4 A Framework for Workforce Ecosystem Orchestration 59
5 Leadership Approaches in Workforce Ecosystems 67
6 Integration Architectures for Workforce Ecosystems 87
7 Technology Enablers 103
8 Accessing Workforce Ecosystem Members 121
9 Aligning Interests with Workforce Ecosystems 135
Part III: Developing Socially Responsible Workforce Ecosystems
10 Ethics in Workforce Ecosystems 155
11 Implications for Social Responsibility 171
12 Perspectives on the Future of Workforce Ecosystems 185
Appendix A: List of Interviewees with Affiliations 197
Appendix B: Survey and Interview Data Collection Research Methodology 201
Acknowledgments 203
Notes 207
Index 221
