Roy C. Wood

Working in Hotels and Catering

• Broschiertes Buch

Produktbeschreibung

This is a fully updated edition of a book which has been widely cited and praised for its solid academic achievement. This new edition has been completely revised and redesigned so that it is more international in scope, more business-oriented and reflects the most recent developments in the subject. Working in Hotels and Catering, 2nd Edition is the best available text covering the core issues of employment in the hospitality industry. It combines a rigorous academic focus with a user-friendly approach, including questions, discussion points and chapter summaries to help reinforce learning.

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Produktdetails

• Tourism and Hospitality Management Series
• Verlag: GB Gardners Books / ITP Higher Education
• 2nd ed. repr.
• Seitenzahl: 252
• Erscheinungstermin: Juli 1997
• Englisch
• Abmessung: 250mm
• Gewicht: 486g
• ISBN-13: 9781861521859
• ISBN-10: 1861521855
• Artikelnr.: 36877013

Inhaltsangabe

1. Sociology, work and the hospitality industry 2. Getting there: How to become a hospitality industry employee 3. Being there: pay and remuneration in hospitality services 4. Staying there? Organization, status and conflict in hotel and catering work 5. Occupations in the hospitality industry 6. Personnel management, labour turnover and the role of trade unions 7. De-skilling and work flexibility 8. International trends in employment 9. The future of hospitality work References Name Index Subject Index