This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs.
This fully updated ninth edition provides an introduction to conflict and conflict management that is firmly grounded in current theory, research, and practice. This textbook can be used in undergraduate or graduate courses on conflict in communication, business and management, political science, and counseling programs.
Joseph P. Folger is Professor of Adult and Organizational Development at Temple University. He is Co-founder and current President of the Institute for the Study of Conflict Transformation. Marshall Scott Poole is the David L. Swanson Professor of Communication, Senior Research Scientist at the National Center for Supercomputing Applications, and Director of I-CHASS: The Institute for Computing in the Humanities, Arts, and Social Sciences at the University of Illinois, Urbana-Champaign. Randall K. Stutman is the Managing Partner of CRA Inc., a global leadership and communication consulting firm headquartered in Radnor, Pennsylvania. He is also the founder of the Admired Leadership Institute.
Inhaltsangabe
1. Communication and Conflict 2. The Inner Experience of Conflict 3. Conflict Interaction 4. Conflict Styles and Strategic Conflict Interaction 5. Power: The Architecture of Conflict 6. Face-Saving 7. Climate and Conflict Interaction 8. Managing Conflict 9. Third Party Intervention 10. Working Through Conflict
1. Communication and Conflict 2. The Inner Experience of Conflict 3. Conflict Interaction 4. Conflict Styles and Strategic Conflict Interaction 5. Power: The Architecture of Conflict 6. Face-Saving 7. Climate and Conflict Interaction 8. Managing Conflict 9. Third Party Intervention 10. Working Through Conflict
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