Mike Leibling

Working with the Enemy

How to Survive and Thrive with Really Difficult People

• Broschiertes Buch

Produktbeschreibung

Working With The Enemy is, quite simply, for people who have been feeling 'under attack' and want to do something about it, once and for all. Showing you how to turn around 'enemy' situations so that you can take control, it includes 10 essential survival strategies, descriptions of the 15 toughest types of enemy and tips on how to transform your enemy situation.

The reader will be able to recognize how exactly they came to find these 'enemies' to be 'really difficult', deal with them and nip future situations in the bud before they become 'difficult'.

Working With The Enemy treats difficult situations in a matter-of-fact way and the many case studies, tips, techniques and strategies will help you to unstick yourself when you've been feeling very stuck.

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Produktdetails

• Verlag: Kogan Page
• Artikelnr. des Verlages: 2557
• Seitenzahl: 192
• Erscheinungstermin: 29. September 2009
• Englisch
• Abmessung: 216mm x 140mm x 11mm
• Gewicht: 305g
• ISBN-13: 9780749454678
• ISBN-10: 0749454679
• Artikelnr.: 26204728

Autorenporträt

Mike Leibling is a writer, coach and mentor. After working at Saatchi & Saatchi as a Strategic Planning Director, he founded Strategy StrategyT to help people and organizations overcome and prevent difficult situations.

Inhaltsangabe

• • Chapter - 00: Introduction;
• Section - ONE: First things first: The Ten Essential Survival Strategies for Keeping Cool in the Heat of Battle;
• • Chapter - 01: Essential Survival Strategy 1: Communicate Extra Calmly and Clearly;
  • Chapter - 02: Essential Survival Strategy 2: Keep Things Real and in Perspective;
  • Chapter - 03: Essential Survival Strategy 3: Don't Feel Pressured into Acting too Soon;
  • Chapter - 04: Essential Survival Strategy 4: Stop Feeling there are No Choices;
  • Chapter - 05: Essential Survival Strategy 5: Don't Let the 'Enemy' Dwell on your Mind;
  • Chapter - 06: Essential Survival Strategy 6: Don't Let the 'Enemy' Pull your Strings;
  • Chapter - 07: Essential Survival Strategy 7: Don't Automatically Believe Other People;
  • Chapter - 08: Essential Survival Strategy 8: Don't Let the Past Block your Future;
  • Chapter - 09: Essential Survival Strategy 9: Don't Take it Personally - Take it 'Behaviourally' Instead;
  • Chapter - 10: Essential Survival Strategy 10: Look After Yourself;
• Section - TWO: The Fifteen Toughest Types of 'Enemy' with Survive and Thrive Strategies;
• • Chapter - 11: Type 1: People Who Bully;
  • Chapter - 12: Type 2: People Who Put their own Needs First;
  • Chapter - 13: Type 3: People Who are Hard to Connect With;
  • Chapter - 14: Type 4: People Who are Out of their Depth;
  • Chapter - 15: Type 5: People Who Meddle;
  • Chapter - 16: Type 6: People Who are Fickle;
  • Chapter - 17: Type 7: People Who are Unlike Me;
  • Chapter - 18: Type 8: People Who are Like Me;
  • Chapter - 19: Type 9: People Who are Close to Me;
  • Chapter - 20: Type 10: Me Myself;
  • Chapter - 21: Type 11: Everybody Else;
  • Chapter - 22: Type 12: People Who Regard Me as a Type, Not a Person;
  • Chapter - 23: Type 13: People Who 'Change' Me;
  • Chapter - 24: Type 14: People Who Bring out the Rescuer in Me;
  • Chapter - 25: Type 15: People Who Bring out the Rebel in Me, the Worst in Me;
• Section - THREE: Getting New Information for New Ways of Moving Forward;
• • Chapter - 26: Top Tips For Information Gathering;
  • Chapter - 27: Information Questionnaire;
• Section - FOUR: Get Planning to Transform your 'Enemy' Situation Calmly;
• • Chapter - 28: Getting your Goal Plan Ready;
  • Chapter - 29: Making your Goal Plan Happen and Getting What you Want;
  • Chapter - 30: Thinking the Unthinkable