This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment.Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work.
This book provides insights into communication practices that enable efficient work, successful collaboration, and a functional work environment.Workplace Communication is ideal for current and future employees, directors, supervisors and managers, instructors, and consultants in knowledge-based expertise work.
Leena Mikkola is a Senior Lecturer in Communication in the Department of Language and Communication Studies, University of Jyväskylä, Finland. Her research focuses on leadership communication and interprofessional interaction in knowledge work. Maarit Valo is Professor in the Department of Language and Communication Studies, University of Jyväskylä, Finland. Her research focuses on team communication, technology-mediated communication, and communication competence as elements of professional expertise.
Inhaltsangabe
PART I Foundations of Workplace Communication 1 Focusing on Workplace Communication Maarit Valo and Leena Mikkola 2 Workplace Relationships Leena Mikkola and Hanna Nykänen 3 Team Communication in the Workplace Mitra Raappana and Tessa Horila 4 Digital Communication Environments in the Workplace Anu Sivunen and Kaisa Laitinen 5 Workplace Communication in Institutional Settings Laura Asunta and Leena Mikkola PART II Dynamics of Workplace Communication 6 Newcomers in the Workplace Sari Rajamäki and Leena Mikkola 7 Meetings in the Workplace Tomi Laapotti and Eveliina Pennanen 8 Technology-Mediated Communication in the Workplace Marko Siitonen and Annaleena Aira 9 Diversity and Social Interaction at Work Malgorzata Lahti 10 Leadership in the Workplace Leena Mikkola 11 Negative Relationships in the Workplace Sini Tuikka 12 Supportive Communication in the Workplace Leena Mikkola PART III Developing Workplace Communication 13 Communication Competence in the Workplace Tessa Horila 14 Developing Workplace Communication Leena Mikkola and Tarja Valkonen 15 Future Directions in Workplace Communication Maarit Valo and Anu Sivunen Index
PART I Foundations of Workplace Communication 1 Focusing on Workplace Communication Maarit Valo and Leena Mikkola 2 Workplace Relationships Leena Mikkola and Hanna Nykänen 3 Team Communication in the Workplace Mitra Raappana and Tessa Horila 4 Digital Communication Environments in the Workplace Anu Sivunen and Kaisa Laitinen 5 Workplace Communication in Institutional Settings Laura Asunta and Leena Mikkola PART II Dynamics of Workplace Communication 6 Newcomers in the Workplace Sari Rajamäki and Leena Mikkola 7 Meetings in the Workplace Tomi Laapotti and Eveliina Pennanen 8 Technology-Mediated Communication in the Workplace Marko Siitonen and Annaleena Aira 9 Diversity and Social Interaction at Work Malgorzata Lahti 10 Leadership in the Workplace Leena Mikkola 11 Negative Relationships in the Workplace Sini Tuikka 12 Supportive Communication in the Workplace Leena Mikkola PART III Developing Workplace Communication 13 Communication Competence in the Workplace Tessa Horila 14 Developing Workplace Communication Leena Mikkola and Tarja Valkonen 15 Future Directions in Workplace Communication Maarit Valo and Anu Sivunen Index
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