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In Writing That Means Business, Ellen Roddick, draws on her WriteAssets® seminars for Fortune 500 companies to put the fundamentals of clear, concise, convincing business writing at your fingertips. This comprehensive guide will teach you how to: ¿ Streamline reports and memos for maximum impact ¿ Control your tone-when to be formal or friendly, humorous or diplomatic ¿ Map your ideas before you write ¿ Edit your own writing ¿ And much more Whether you are on the way up or already at the top, Writing That Means Business shows you a sure-fire way to sharpen your competitive edge.