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Create meaningful relationships that translate to better business Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual…mehr
Create meaningful relationships that translate to better business Access to Asia presents a deeply insightful framework for today's global business leaders and managers, whether traveling from Toronto to Taipei, Baltimore to Bangalore, or San Francisco to Shanghai. Drawing from her extensive experience and global connections, author Sharon Schweitzer suggests that irrespective of their industry, everyone is essentially in the relationship business. Within Asia, building trust and inspiring respect are vital steps in developing business relationships that transcend basic contractual obligations. Readers will find in-the-trenches advice and stories from 80 regional experts in 10 countries, including China, Hong Kong, India, Japan, and Korea. * Discover the unique eight-question framework that provides rich interview material and insight from respected cultural experts * Track cultural progress over time and highlight areas in need of improvement with the Self-Awareness Profile * Learn the little-known facts, reports, and resources that help establish and strengthen Asian business relationships Effective cross-cultural communication is mandatory for today's successful global business leaders. For companies and individuals looking to engage more successfully with their counterparts in Asia, Access to Asia showcases the critical people skills that drive global business success.
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SHARON SCHWEITZER, JD, is an intercultural consultant and international etiquette expert to current and future leaders within Global 2000 and Fortune 50 companies. As the founder of Protocol & Etiquette Worldwide, her work and travels have taken her to all seven continents and over 60 countries. She has over 20 years' experience providing consulting and training to more than 100,000 attorneys and corporate executives in law firms and global corporations. Sharon's law practice, during her earlier years as an employment attorney, involved cultural dynamics between employees and management. She has delivered presentations and workshops for Charles University, Prague; The Ohio State University; and The University of Texas at Austin. Sharon speaks French and some Czech. She is a popular radio and TV guest as well as a sought-after conference speaker, columnist, and blogger. Connect with her at www.sharonschweitzer.com. LIZ ALEXANDER, PhD, is the multiple awards-winning author of 15 books and acts as book strategist and consulting co-author to business leaders, entrepreneurs, and consultants worldwide. She is also co-founder of boutique consulting firm Leading Thought, directing her gifts and passion to helping aspiring thought leaders harness strategically valuable, actionable insights to grow their businesses and boost revenue. She can be reached at liz@drlizalexander.com.
Inhaltsangabe
Foreword xiii About the Authors xv Acknowledgments xvii Introduction xix A Journey of Passion xx From Etiquette to Intercultural Exchange xx A Questioning Framework xxi Why These Asian Countries? xxi How This Book Is Structured xxii Self-Awareness Profiles xxii Business Is Relationships xxiii From Theory to Practice xxiii Chapter 1 A Question of Culture 1 Why This? Why Now? 6 Who Are "Americans"? 7 Chapter 2 Exploring Country Cultures 9 Thinking Is Not Universal 11 Relationships Are Dynamic 12 Chapter 3 United States of America 27 Introduction 28 Quiz 28 Country Basics 29 Etiquette, and Customs 34 Eight-Question Framework 43 Cultural Summary 52 Self-Awareness Profile 52 The Journey Continues . . . 53 Chapter 4 Overview of Concepts and Terms 55 Chapter 5 China 67 Introduction 68 Quiz 69 Country Basics 69 Business Culture, Etiquette, and Customs 75 Eight-Question Framework 84 Cultural Summary 93 Self-Awareness Profile 93 Chapter 6 Hong Kong 97 Introduction 98 Quiz 99 Country Basics 99 Business Culture, Etiquette, and Customs 104 Eight-Question Framework 113 Cultural Summary 120 Self-Awareness Profile 121 Chapter 7 India 123 Introduction 124 Quiz 125 Country Basics 125 Business Culture, Etiquette, and Customs 131 Eight-Question Framework 139 Cultural Summary 147 Self-Awareness Profile 147 Chapter 8 Japan 151 Introduction 152 Quiz 153 Country Basics 153 Business Culture, Etiquette, and Customs 159 Eight-Question Framework 167 Cultural Summary 177 Self-Awareness Profile 177 Chapter 9 Malaysia 181 Introduction 182 Quiz 182 Country Basics 183 Business Culture, Etiquette, and Customs 188 Eight-Question Framework 198 Cultural Summary 205 Self-Awareness Profile 206 Chapter 10 Myanmar 209 Introduction 210 Quiz 211 Country Basics 211 Business Culture, Etiquette, and Customs 217 Eight-Question Framework 225 Cultural Summary 233 Self-Awareness Profile 233 Chapter 11 The Philippines 237 Introduction 238 Quiz 239 Country Basics 239 Business Culture, Etiquette, and Customs 245 Eight-Question Framework 252 Cultural Summary 258 Self-Awareness Profile 259 Chapter 12 Singapore 261 Introduction 262 Quiz 262 Country Basics 263 Business Culture, Etiquette, and Customs 269 Eight-Question Framework 276 Cultural Summary 282 Self-Awareness Profile 283 Chapter 13 South Korea 285 Introduction 286 Quiz 287 Country Basics 287 Business Culture, Etiquette, and Customs 293 Eight-Question Framework 303 Cultural Summary 309 Self-Awareness Profile 310 Chapter 14 Taiwan 313 Introduction 314 Quiz 315 Country Basics 315 Business Culture, Etiquette, and Customs 321 Eight-Question Framework 329 Cultural Summary 336 Self-Awareness Profile 336 Chapter 15 Summary 339 Bibliography 343 Books 343 Online Resources 348 Contributors 351 Index 359
Foreword xiii About the Authors xv Acknowledgments xvii Introduction xix A Journey of Passion xx From Etiquette to Intercultural Exchange xx A Questioning Framework xxi Why These Asian Countries? xxi How This Book Is Structured xxii Self-Awareness Profiles xxii Business Is Relationships xxiii From Theory to Practice xxiii Chapter 1 A Question of Culture 1 Why This? Why Now? 6 Who Are "Americans"? 7 Chapter 2 Exploring Country Cultures 9 Thinking Is Not Universal 11 Relationships Are Dynamic 12 Chapter 3 United States of America 27 Introduction 28 Quiz 28 Country Basics 29 Etiquette, and Customs 34 Eight-Question Framework 43 Cultural Summary 52 Self-Awareness Profile 52 The Journey Continues . . . 53 Chapter 4 Overview of Concepts and Terms 55 Chapter 5 China 67 Introduction 68 Quiz 69 Country Basics 69 Business Culture, Etiquette, and Customs 75 Eight-Question Framework 84 Cultural Summary 93 Self-Awareness Profile 93 Chapter 6 Hong Kong 97 Introduction 98 Quiz 99 Country Basics 99 Business Culture, Etiquette, and Customs 104 Eight-Question Framework 113 Cultural Summary 120 Self-Awareness Profile 121 Chapter 7 India 123 Introduction 124 Quiz 125 Country Basics 125 Business Culture, Etiquette, and Customs 131 Eight-Question Framework 139 Cultural Summary 147 Self-Awareness Profile 147 Chapter 8 Japan 151 Introduction 152 Quiz 153 Country Basics 153 Business Culture, Etiquette, and Customs 159 Eight-Question Framework 167 Cultural Summary 177 Self-Awareness Profile 177 Chapter 9 Malaysia 181 Introduction 182 Quiz 182 Country Basics 183 Business Culture, Etiquette, and Customs 188 Eight-Question Framework 198 Cultural Summary 205 Self-Awareness Profile 206 Chapter 10 Myanmar 209 Introduction 210 Quiz 211 Country Basics 211 Business Culture, Etiquette, and Customs 217 Eight-Question Framework 225 Cultural Summary 233 Self-Awareness Profile 233 Chapter 11 The Philippines 237 Introduction 238 Quiz 239 Country Basics 239 Business Culture, Etiquette, and Customs 245 Eight-Question Framework 252 Cultural Summary 258 Self-Awareness Profile 259 Chapter 12 Singapore 261 Introduction 262 Quiz 262 Country Basics 263 Business Culture, Etiquette, and Customs 269 Eight-Question Framework 276 Cultural Summary 282 Self-Awareness Profile 283 Chapter 13 South Korea 285 Introduction 286 Quiz 287 Country Basics 287 Business Culture, Etiquette, and Customs 293 Eight-Question Framework 303 Cultural Summary 309 Self-Awareness Profile 310 Chapter 14 Taiwan 313 Introduction 314 Quiz 315 Country Basics 315 Business Culture, Etiquette, and Customs 321 Eight-Question Framework 329 Cultural Summary 336 Self-Awareness Profile 336 Chapter 15 Summary 339 Bibliography 343 Books 343 Online Resources 348 Contributors 351 Index 359
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