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Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers. Many B2B companies make half their profitable revenue from just three percent of their customers, yet don't recognize the significance of these accounts, nor invest appropriately in them. Account-Based Growth introduces a comprehensive framework for improving internal alignment and external engagement with these vital few. It contains bullet-pointed takeaways at…mehr
Develop long-term relationships, deliver market-beating growth, and create sustainable value with this pragmatic guide to aligning marketing, sales, customer success and your executives around your most important customers.
Many B2B companies make half their profitable revenue from just three percent of their customers, yet don't recognize the significance of these accounts, nor invest appropriately in them.
Account-Based Growth introduces a comprehensive framework for improving internal alignment and external engagement with these vital few. It contains bullet-pointed takeaways at the end of each chapter plus a comprehensive checklist to help you improve your own company's approach to its most important customers.
Each element of the framework is brought to life through viewpoints from industry experts and case studies from leading organizations including Accenture, Fujitsu, Infosys, SAP, Salesforce, ServiceNow and Telstra.
Bev Burgess is founder and Managing Principal at Inflexion Group, which delivers thought leadership, consulting and training to companies on account-based growth. She has held senior marketing roles at British Gas, Epson and Fujitsu and headed ITSMA's global Account-Based Marketing (ABM) practice and European business. Based near London, UK, she is also the author of A Practitioner's Guide to Account-Based Marketing and Executive Engagement Strategies, both published by Kogan Page.
Tim Shercliff is co-founder and Managing Director at Inflexion Group. Previously a Strategy & Marketing Director at IBM, he has consulted and worked with companies including Accenture, CSC, Fujitsu, Micro Focus and Nationwide Building Society. He is based in Kent, UK.
Inhaltsangabe
Section ONE: Introducing account based growth; Chapter 01: The case for account based growth; Chapter 02: Account based growth in practice; Section TWO: Aligning internally for growth; Chapter 03: Account prioritization and resource allocation; Chapter 04: Integrated account business planning; Chapter 05: Managing data, technology and operations; Chapter 06: Leadership, culture and change; Section THREE: Engaging externally for growth; Chapter 07: Account management and sales; Chapter 08: Account based marketing; Chapter 09: Customer success; Chapter 10: Executive sponsorship and engagement; Section FOUR: Account based growth assessment tool; Chapter 11: How does your company stack up
Section ONE: Introducing account based growth; Chapter 01: The case for account based growth; Chapter 02: Account based growth in practice; Section TWO: Aligning internally for growth; Chapter 03: Account prioritization and resource allocation; Chapter 04: Integrated account business planning; Chapter 05: Managing data, technology and operations; Chapter 06: Leadership, culture and change; Section THREE: Engaging externally for growth; Chapter 07: Account management and sales; Chapter 08: Account based marketing; Chapter 09: Customer success; Chapter 10: Executive sponsorship and engagement; Section FOUR: Account based growth assessment tool; Chapter 11: How does your company stack up
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